Settings and activity

36 results found

1. Request for Ability to Query Technicians via API

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Guillaume DUVAL commented  ·  Apr 11, 2026  ·  Edit…  ·  Delete…

   This could be great, we'd like to make a dashboard with technician activity so they can see how many tickets they are working on etc.

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   Guillaume DUVAL supported this idea  ·  Apr 11, 2026

2. Increased API functionality

   28 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Guillaume DUVAL supported this idea  ·  Apr 11, 2026

3. API Report Custom Fields

   46 votes

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   3 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Guillaume DUVAL commented  ·  Apr 11, 2026  ·  Edit…  ·  Delete…

   This is already here:
   https://app.atera.com/apidocs#/CustomValues
   It could be great to fetch customValues right inside https://app.atera.com/apidocs#!/Ticket/Ticket_Get

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   Guillaume DUVAL supported this idea  ·  Sep 15, 2025

4. Tickets API Calls

   15 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Guillaume DUVAL supported this idea  ·  Apr 11, 2026

5. API Key Manager / API Security / Expanding capabilities / OpenAPI compliance

   125 votes

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   32 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   [For major features only–] You can also follow this in our Pubic Roadmap.

   Best regards,

   The Atera Team

   
   

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   Guillaume DUVAL commented  ·  Sep 15, 2025  ·  Edit…  ·  Delete…

   Hi Gil,
   any update on that?

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   Guillaume DUVAL supported this idea  ·  Sep 15, 2025

6. Deleting comments

   46 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Guillaume DUVAL supported this idea  ·  Sep 15, 2025

7. Webhooks

   12 votes

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   2 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Guillaume DUVAL supported this idea  ·  Sep 15, 2025

8. Emails to other than the requester

   67 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Guillaume DUVAL supported this idea  ·  Sep 15, 2025

9. Request for Robust Agent Self-Upgrade Mechanism

   56 votes

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   5 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Guillaume DUVAL supported this idea  ·  Sep 15, 2025

10. Filter by Empty Custom field

    5 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Guillaume DUVAL supported this idea  ·  Jan 30, 2025

11. Multi-Site Support

    411 votes

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    35 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Guillaume DUVAL commented  ·  Nov 13, 2024  ·  Edit…  ·  Delete…

    any update for that?

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    Guillaume DUVAL supported this idea  ·  Nov 13, 2024

12. MS Office Updates

    787 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Guillaume DUVAL supported this idea  ·  Nov 13, 2024

13. Alert when agent uninstalled

    1,494 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Guillaume DUVAL supported this idea  ·  Oct 25, 2024

14. Update Chocolatey Script to a newer version

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Guillaume DUVAL supported this idea  ·  Oct 25, 2024

15. SNMP v3

    33 votes

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    3 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Guillaume DUVAL commented  ·  Oct 25, 2024  ·  Edit…  ·  Delete…

    I agree Kaltech, no reason to see those SNMP devices as workstation, and we need SNMPv3

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    Guillaume DUVAL supported this idea  ·  Oct 25, 2024

16. Identify double agent

    32 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Guillaume DUVAL supported this idea  ·  Oct 11, 2024

17. For the "Atera Agent uninstall prevention" add an "Uninstallation Code" to Prevent Local Admins from Removing Agent

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Guillaume DUVAL supported this idea  ·  Oct 11, 2024

18. Hiding Atera, Anydesk or splashtop Icons in system tray

    68 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Guillaume DUVAL supported this idea  ·  Oct 11, 2024

19. We want use WINGET

    30 votes

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    9 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

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    Guillaume DUVAL commented  ·  Oct 11, 2024  ·  Edit…  ·  Delete…

    SuperOps uses both Winget and Choco, that's pretty awesome as you can install unfound apps from Winget on Choco...! We need both!

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    Guillaume DUVAL supported this idea  ·  Oct 11, 2024

20. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    815 votes

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    40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Guillaume DUVAL supported this idea  ·  Oct 11, 2024