Settings and activity

12 results found

1. Desktop notifications

   98 votes

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   3 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Jonathan Gauthier supported this idea  ·  Sep 6, 2022

2. Ticket Rounding - 5 minutes | 10 minutes

   21 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jonathan Gauthier supported this idea  ·  Sep 6, 2022

3. Agent Collision Detection

   9 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jonathan Gauthier shared this idea  ·  Sep 6, 2022

4. Option to Download all Agent Installers at once

   16 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Jonathan Gauthier supported this idea  ·  Sep 6, 2022

5. Edit Ticket Notes

   249 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jonathan Gauthier supported this idea  ·  Jul 14, 2022

6. Enable HTML Editor In the Quick Reply Templates

   12 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jonathan Gauthier supported this idea  ·  Jul 5, 2022

7. Assign multiple technicians to a ticket

   402 votes

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   15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jonathan Gauthier supported this idea  ·  Jul 5, 2022

8. Atera Dark Mode

   1,758 votes

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   106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Jonathan Gauthier supported this idea  ·  Jul 5, 2022

9. Password protect the Atera agent from end-user uninstalls

   1,610 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Jonathan Gauthier supported this idea  ·  Jul 5, 2022

10. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Jonathan Gauthier supported this idea  ·  Jul 5, 2022

11. UI interface based by user instead of account.

    4 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Jonathan Gauthier supported this idea  ·  Jul 5, 2022

12. Simple Ticket Merging

    14 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jonathan Gauthier shared this idea  ·  Jul 5, 2022