Settings and activity

12 results found

1. Desktop notifications

   98 votes

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   3 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Jonathan Gauthier supported this idea  ·  Sep 6, 2022

2. Ticket Rounding - 5 minutes | 10 minutes

   21 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jonathan Gauthier supported this idea  ·  Sep 6, 2022

3. Agent Collision Detection

   9 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jonathan Gauthier shared this idea  ·  Sep 6, 2022

4. Option to Download all Agent Installers at once

   16 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Jonathan Gauthier supported this idea  ·  Sep 6, 2022

5. Edit Ticket Notes

   249 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jonathan Gauthier supported this idea  ·  Jul 14, 2022

6. Enable HTML Editor In the Quick Reply Templates

   12 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jonathan Gauthier supported this idea  ·  Jul 5, 2022

7. Assign multiple technicians to a ticket

   404 votes

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   15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jonathan Gauthier supported this idea  ·  Jul 5, 2022

8. Dark Mode

   1,887 votes

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   117 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   
   

   Jonathan Gauthier supported this idea  ·  Jul 5, 2022

9. Password protect the Atera agent from end-user uninstalls

   1,611 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Jonathan Gauthier supported this idea  ·  Jul 5, 2022

10. Improved Customized Dashboard

    1,562 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Jonathan Gauthier supported this idea  ·  Jul 5, 2022

11. UI interface based by user instead of account.

    4 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Jonathan Gauthier supported this idea  ·  Jul 5, 2022

12. Simple Ticket Merging

    14 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jonathan Gauthier shared this idea  ·  Jul 5, 2022