Time Entry easier display
It would be interesting to be able to see the description of the time entry on a ticket in an easy way.
However, we are obliged to click on "Actions" then "time entry" then click on modify to read the content.
Théo DIDIME
shared this idea
Hey all,
I am happy to let you know we've improved the accessabilty to the time entry notes in the new ticket UI and save you clicks.
In the new UI, time entries that have notes attached to them can be viewed directly from the time entries list upon hovering on the note icon.
I've attached a screenshot for your convenience.
Down the line, we will consider adding the time entries and their notes to the feed of the ticket for even easier view.
Hope you enjoy this new improvement!
Yakov
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Darrin Wills
commented
Hi I would like the Ticket time entries to be able to show the description of what work was done. So that we can see what was done and how long it took for the work to get done.
This should be in the Completed Ticket page and not have to go through Time entries and edit them to get the information.
This would also work if an email can be sent to a specific user internally with the Time entry as well as the description of the work that was done.