Ability to archive retired devices
I want to be able to show my customers what machines have been replaced over the replacement cycle, so I do not want to delete retired machines from atera, I want to be able to mark them as retired and exclude them from everything except a retired assets report.
The current system of hide devices not seen for X days is not the same thing, Just because a device has not been switched on for say 300 days, does not mean that I do not need to know of it's existence for the fixed assets register.
Nathan Ramsden-Lock
shared this idea
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
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Alex Noce
commented
You must consider this more seriously... we have a major gap in our device tracking. We should be able to generate a report of all decommissioned hardware should our clients ever require this information. This has happened to us in the past, and we thankfully kept a spreadsheet tracking basic computer information and serial numbers for an auditable report.
Please also consider that when the Atera agent is uninstalled from a device, whether intentionally or by accident, these should be identifiable for reinstallation or archival. Not all devices are physically recycled when we need to remove them from our active management.
In that regard, when an agent is reinstalled, Atera creates a DUPLICATE instead of attaching to the existing device record... this obliterates all hope of device history... absolutely unacceptable, this must be addressed immediately.
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Martin Nigg
commented
great idea!
but then any device view (global and customer) should have an option button to show retired or not...