335 results found
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FEATURE REQUEST: MAKE IT POSSIBLE TO ASSIGN A POLICY (FROM POLICY CONFIGURATOR) TO AN AUTOMATION PROFILE
I would like to be able to assign/link a policy to an automation profile.
So I can set this Policy to all our devices in Atera at once.
And to also get the Policy to every new Windows device in Atera, because we assign one automation profile to all new devices automatically when added to Atera.Now I can only add a profile to a customer or Agent and that means I need to keep adding devices to this profile when we create new customers or device manually.
1 vote -
Skip Patches instead of Excluding
Require the ability to skip patches instead of excluding them or alternatively exclude them from the reports too. The problem with excluding patches is that they still list as available patches but excluded. When reports are generated, excluded patches still show as missing patches, which in turn pushes down the score percentage.
2 votes -
Log IT Automation Profiles that are manually run
If any tech manually runs an IT automation profile, currently that information is not logged. I would simply like to see that if an automation profile is run, who did it?
5 votes -
Email Customers To tell them patching is needed
Send email to user if laptop not patched for x days. Customer tun off their computers and then put them to sleep so the IT automation didn't go through. We need to send them an email to let them know to keep it on
2 votes -
Option to hide driver updates from the device overview page
Example: When viewing the devices list, it shows a device has 10 patches pending. When clicking on it, it reveals they are all optional driver updates under Windows. I think the patching should allow you to specify which update types are important to know about, and possibly based on the current patching profile it has setup on that device.
8 votes -
In automatic tasks, define that each customer will receive an email sent from an automatically scheduled session, for example a restart to t
In automatic tasks, define that each customer will receive an email sent from an automatically scheduled session, for example a restart to the computer once a week
1 vote -
Detailed IT automation feedback report for enduser
The client / enduser would like to receive a detailed report of the installed patches
1 vote -
Filtering by number of available patches
a filter feature on patches to arrange the order by who has the most updates to the least
3 votes -
End time of IT automation profile
How can we be sure that an automation profile has REALLY finished? There is no option.. We need to see the end time of an IT automation profile.
Else we cannot guarantee our customers the patching and restarts in their time frame.This is just basic stuff and it is pretty annoying that you cannot be sure when a profile has REALLY finished. Atera needs to improve very much..
3 votes -
Service Monitoring only raise alert on consecutive failures
It would be highly beneficial to control the behaviour of the service monitoring threshold item. i.e. when a monitored service is down for 3 checks at 2 min intervals then raise an alert, rather than the service being flagged as down as part of a software update where the services starts and stops.
3 votes -
Make 'run on offline agents' timeframe customizable for individual profiles
It would be great if the 'Run on offline agents' timeframe setting for IT Automation and Patch Management could be defined for each profile. Currently it can only be defined for all profiles.
For example, it would be great for patching or software updates to be run on offline agents for a week or more. That way they would still get the patches/updates if they were offline at the scheduled push time. However, if I have a separate profile pushing a reboot, I would never want that profile to be pushed to an offline agent when it comes back online.…
18 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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With a lot of apps being SaaS these days, it would be nice to be able to add a web browser shortcut linked to certain websites to device des
With a lot of apps being SaaS these days, it would be nice to be able to add a web browser shortcut linked to certain websites to device desktops.
2 votes -
Alerts for tickets not updated
Would be great if we could alert a tech if a ticket they are assigned to has not been updated in a set period. This may also work to send a reminder email to a customer if they have not responded to a request within a set period.
Would prevent the tech from having to chase manually and remind them to keep tickets up to date.
9 votes -
Pass parameter/variable to auto-healing script
Currently, when a threshold alert fires, it is possible for the alert to trigger an auto-healing script to run. For example, if the Service that is being monitored stops, it is possible to assign a script to launch to start the service.
The problem is that you have to have a unique script for each service. It should be possible to pass or expose parameters/variables from the alert to the script. This way, we can develop generic scripts and reuse them for multiple threshold alerts.
26 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Designate Local Patch Repository Servers
Patch Repository - Ability to set serveral PC's or servers as patch repositories and assign computers to use that PC to retrieve patches to save bandwidth.
28 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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It Automation profile based on rank
Ability to assign IT automation profile based on the rank we give to our customer
1 vote -
Patching: device off error
Patching: Would be nice to have a clearer message for when the device is off. When the device is off, they have an error message but it is not very clear, it doesn’t tell us that’s its because its offline. Would be nice to have a better error. Would be nice to then tell the enduser that this is why it didn't work and gives him two solutions: if its offline, then give him the possibility of turning on the computer via wake on lan.
1 vote -
IT Automation, Add Customer field
IT Automation, Add Customer field to setup screen. We have numerous jobs that are setup Per Customer.
2 votes -
Active and Inactive Patch Management jobs
Add the ability to toggle between Active and Inactive Patch Management jobs. And to SAVE that choice
2 votes -
Add Description field that also displays on Patch Management and IT Automation list page.
Add Description field that also displays on Patch Management and IT Automation list page, and the ability to Search on that description. At present we have to give our Automation Profiles very long names to help us determine what the job is for.
2 votes
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