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366 results found

  1. I was amazed to find out that I am not able to convert a Malwarebytes Integration Trial to a paid (non-trial) version/state. I was told by support that I have to wait out the trial period and it will automatically convert. The problem is I have a client with more than 10 endpoints wanting Malwarebytes NOW. The site endpoint limit is 10 workstations during a trial. If I try to convert from Trial to Paid within Malwarebytes OneView, it doesn't work (presumably because of how Atera integrates with Malwarebytes). This sure seems like a silly limitation.

    2 votes

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  2. OpenAI generates tech support content. it may be useful for integration into the chat application as a virtual tech for contracted customers.

    6 votes

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  3. I want to bring over existing portals without the poor rates Atera has for the same products.

    92 votes

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  4. We use the API to produce custom reports for customers showing the agent details they find important. It would be useful to also be able to include site name for customers with multiple sites, we typically use folders to manage this but when getting agent info from API we can only see a folder ID and there doesn't seem to be a way to get the folder name via API to add this to our reporting. Would it be possible for the get agent API to include folder name or alternatively could there be a way to get the folder…

    5 votes

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  5. Bulk select users from AD and delete the ones that are not relevant for imports in Atera.
    With the Active Directory Sync. We load in the system with a bunch of false users. It creates a real mess in the contact list. Deleting them one by one is very long with customers that have thousands of users it become very difficult to manage this.

    Having a way to bulk select users and delete them. Or having an API that can bulk delete based on criteria of email, names, etc.

    4 votes

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  6. Bit-defender has Integrity Monitoring which is a great security feature, upon inquiring with bit-defender and confirmation from Atera support this feature isn't available for instances integrated with Atera. We can see the Integrity Monitoring but unable to apply any of the rules.
    Need this to be turned on to meet PCI requirements and enhance overall end-points security.

    64 votes

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  7. Wooxoo Backup solution

    1 vote

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  8. I would like to see you recommend a Password Management solution in your app center that can manage client login passwords and integrate with their onsite AD, etc.

    31 votes

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  9. Being able to add BitDefender to devices from Atera and by doing so, it will remove all other AV softwares installed on the device

    3 votes

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  10. We're requesting the ability to manage the Access Control List within AnyDesk from Atera.

    This would allow administrators to specify AnyDesk addresses and users that can connect to a remote device and block others.

    This would increase the level of security for remote devices and users, given scammers typically use AnyDesk and other remote desktop tools in their attempts to defraud people.

    7 votes

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  11. monday.com is a powerful project\tasks management platform.
    if you do API with Monday it can be great and very useful tool.

    3 votes

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  12. Apple Business Chat integration to allow MSP's to directly communicate with customers using apple devices quickly.

    10 votes

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  13. Integration/sub sale of Crowd strike for endpoint deployment.

    10 votes

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  14. Import the physical address from quickbooks not the billing address. It is pretty hard to map a PO Box, or go to the headquarters office instead of the remote office.

    1 vote

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  15. NEWT - Network discovery tool. It gives you all the information needed just after one scan. It also discovers the subnets

    1 vote

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  16. APC Software

    6 votes

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  17. Hoodoo Integration for KBs

    2 votes

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  18. Pricing on the website: our clients are gonna go and check it out and some of them come back saying why do you pay X for Webroot and then why am I paying you this.
    Would better not have them on the website

    4 votes

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  19. Synology Active Backup for Business and Actibe Backup for Office 365, HyperBackup shoud be monitored - PTRG has an Sensor for it

    https://github.com/WAdama/nas_ab_status/commits/master

    The closest thing I've come by when it comes to monitoring Active Backup actively is by using this script (https://github.com/WAdama/nas_ab_status/commits/master) and Paessler PRTG. However it doesn't cover all backup options in Active Backup, so when you have hundreds of file backup-jobs, server backup-jobs and hypervisors backup-jobs as well as 365 and/or Google backup-jobs you're out of luck. I suppose you could setup some kind of SMTP parser to handle the backup mails from Active Backup,…

    389 votes

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  20. SSO intergration with Lastpass

    15 votes

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