55 results found
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customise message sent after customer signs.
"Signature Attached" isn't all that helpful or meaningful to the customer - being able to provide a declaration - "I confirm that the work completed is to my satisfaction" for example would be much more helpful and meaningful.
7 votes -
Be able to click customer link from the ticket and start navigation.
There should be a link from the ticket to click to start navigation to the customer site.
2 votes -
unlock accounts and change passwords from app
it would be great if the mobile app did more things like pulseways mobile app... the ability to unlock an account without having access to a laptop and having to login would be great
7 votes -
Devices Tab
Would be great to have a "Device" Tab on the bottom of the mobile app so we'd have a direct way to access the full list of devices in alphabetical order (with the option to sort)
95 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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knowledge
It would be cool if technicians could access the knowledge base from the Atera mobile app.
And it would be great to be able to take pictures of equipment with your smartphone and send them to Atera.27 votes -
Native Android Biometric Login instead of reliance on browser
For over 6 months now, I have not been able to login to the mobile app on my phone. Even with help from support for this, the only successful login has been setting Chrome as my default browser, rebooting the phone, getting Atera app to open the login in Chrome, then log in, but that forces setting up Microsoft Authenticator app again, but successfully logs out. However, upon logging out of the app (to test), Atera then opens Firefix despite Chrome being set as default. Then when I attempt to login using biometrics, I get "Not Allowed." error (with the…
11 votes -
Chat feature from the mobile app.
The ability to use the chat feature from the mobile app.
63 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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App Badging
Can you add application badges for the alert options in iOS that would add an application badge to Atera for alerts, new tickets, and unread ticket responses.
3 votes -
Customizable Service Forms for Mobile App
Need the ability to have customizable service forms that can be created on the mobile app. The service form that is created should be able to import into QuickBooks Online and then be turned into an invoice.
9 votes -
Save Ticket View Mobile App
Mobile Ap is rather limited. Ability to save views in the ticket view.
9 votes -
GPS tracking for tickets on Mobile App
Mobile app - it'd be great if there was GPS tracking for on-site work allocation on tickets.
8 votes -
snmp OID value view in mobile app
It would be helpfull to see the OID Values also in the mobile app
5 votes -
Mobile app need some features and more of iconic displayed on it
The Mobile App suppose to have more of iconic than the way it is and a little bit darker background and more of better feature i think that will be awsome
2 votes -
Atera mobile app
viwe the survey state (on OFF) for the machine
we receive alert when down but not when recovery
a view into the mobile app can be better
7 votes -
Differentiate IP restriction on mobile and web app
IP restriction affects the ability to use the mobile app if a phone uses dynamic IP
9 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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