Ideas and Feedback

Ideas and Feedback

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  1. For over 6 months now, I have not been able to login to the mobile app on my phone. Even with help from support for this, the only successful login has been setting Chrome as my default browser, rebooting the phone, getting Atera app to open the login in Chrome, then log in, but that forces setting up Microsoft Authenticator app again, but successfully logs out. However, upon logging out of the app (to test), Atera then opens Firefix despite Chrome being set as default. Then when I attempt to login using biometrics, I get "Not Allowed." error (with the…

    1 vote

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    0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Access To Customer Stored Passwords from Atera Mobile APP.

    1 vote

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  3. Ability to filter by ticket number on the app
    Ability to search for tickets easily. Ability to search by ticket assigned to "me".

    1 vote

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  4. Adding a new device while using the mobile app and being on site

    8 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  5. Ability to add customers on the mobile app

    8 votes

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  6. The Mobile App suppose to have more of iconic than the way it is and a little bit darker background and more of better feature i think that will be awsome

    1 vote

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  7. 2 votes

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  8. When I click on the Customer in the mobile app, if you were to remove the Customer Logo, dial button and location from the General and Devices pages you would create a much more useable space. Pretty logo's are actually limiting functional space in this instance, it would be a real benefit if it was gone particularly when scrolling devices.

    2 votes

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  9. viwe the survey state (on OFF) for the machine

    we receive alert when down but not when recovery

    a view into the mobile app can be better

    4 votes

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  10. IP restriction affects the ability to use the mobile app if a phone uses dynamic IP

    6 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  11. Mobile Ap is rather limited. Ability to save views in the ticket view.

    1 vote

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  12. 2 votes

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  13. It would be helpfull to see the OID Values also in the mobile app

    1 vote

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