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67 results found

  1. We have locations with an SDWAN setup where the public IP address of domain controllers change. Each time this happens network scanning stops because the scanning is based off of the public IP address of the server. We would like to be able to set up scanning simply based on the Private addresses.

    11 votes

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  2. once you enter creds for a customer, have an option to apply those creds to all devices being used for a network discovery. right now we have to enter the username and password for each (ex: domain controller) that the customer has in order to start the network discovery for each.

    5 votes

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  3. I like the feature present in Spiceworks that sends a weekly report about what's new on the network in form of a resumee sent by email about newly installed software on machines (very useful and sometimes alerting), multiple instances of antiviruses on the same machine, antions needed on some network devices (eg printers).
    (I'm unsure if it's already present in Atera)

    7 votes

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  4. The network discovery option should be a free option.
    Now we run a free tool on a customer device. There are so many free tools which are doing a excellent job in network discovery. Very strange we have to pay for it separate in Atera. Realy don't understand this choice.

    86 votes

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  5. Please create a way to hide "Network Discovery" from the menu for those of use not interested in purchasing that feature. Having "Network Discovery" with a "+1" bubble is visually annoying.

    11 votes

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  6. Suggestions:

    1. Ability to scan multiple subnets from one agent - don't try to be too clever here and lock us down to selecting a monitoring agent that has only been shown to have a matching internal LAN IP address for the subnet we are wanting to audit. We could be auditing an existing network that we have a management netwok on for example, so we know a node on that subnet can see the other subnets no issue, or we could be completely new to a network and want to start polling all of the known subnets from one agent…

    10 votes

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  7. I really like your solution!

    Please add a permission so Technician only can see their OWN customer when they use Network Discovery. Today Technicians can see ALL customers Network discovery objects and everything else because they need to have FULL admin rights. That is a problem, you can't give some technician FULL admin rights only to use the Network discovery. Usually you have different technicians that only have access to some customers and they should not have FULL admin rights on the whole portal. Please add more granular control here, a technician should only see his own customers in the…

    4 votes

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  8. On non domain joined machines the network discovery shows that my machines are windows XP and not windows 10.

    Maybe fix that bug before implementing other features ?

    3 votes

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  9. It would be great to be able to run a manual scan after making changes to IP addresses on printers and related network IP based equipment.

    9 votes

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  10. The new update tool is still short coming. It can't detect Router, switches, NASes and even Printer. It should be able to detect UPnP devices. Even standard Windows 10 can scan and list these devices. A free tool like Advanced IP Scanner can detect better. This tool needs to be seriously re-tooled to a level that can be used in corporate environment.

    7 votes

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  11. Scan for unsecured sensitive data such as Credit Card and Social Security numbers. A score-based report would be nice with this as well.

    5 votes

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  12. Network Discovery: Auto-Deploy AteraAgent if not detected on machine.

    Configure at customer/domain level and schedule your scan. If AteraAgent is not detected it is installed (laptop, server, desktop, etc).

    25 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  13. In order to have information for small networks because if an employee is on vacation and therefore the machine is off, we would have another machine chosen as an agent to receive the information

    4 votes

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  14. Having issues with getting Network Discover to work on Doman Controller. It would also be nice to be able to ABORT the discovery, instead of waiting for a timeout. Also, when it does fail, perhaps give some idea of the reason, i.e. Network Credentials, Firewall/Getting blocked. I am using the trial, and this is a huge issue if I can't get this to work.

    9 votes

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  15. Network Discovery is active and doing arp-scans even if it's not enabled as a subscription. This triggers some network sensors as high risk traffic. It shoudl be possible to disable completely of not wanted.
    And it should also be removed when uninstalling the agent.

    2 votes

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  16. Network Discovery should how progress to know that it is working instead of finding out it failed after 3 hours. Other agents I use scan and begins showing the assets it finds as they are found. Further, these discoveries take under 30 minutes. So, you know if there is an issue pretty quickly. Waiting 3 hours to see if you have an issue is not reasonable.

    29 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  17. Network Discovery should how progress to know that it is working instead of finding out it failed after 3 hours. Other agents I use scan and begins showing the assets it finds as they are found. Further, these discoveries take under 30 minutes. So, you know if there is an issue pretty quickly. Waiting 3 hours to see if you have an issue is not reasonable.

    2 votes

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  18. It should be nice if you develope a virtual appliance for vmware/hyper-v in order to deploy an autonomous network discovery tool. We will be able to scan a network without need to use an agent for that.

    7 votes

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  19. How do you get Network Discovery to work from a domain controller when Smartcard auth with rotating passwords is enabled?

    3 votes

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  20. Select a single, multiple or all of the devices which the agent isn't installed on, and deploy and install them at once ( windows PC and Servers discovered)

    111 votes

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    Congratulations on helping shape Atera! The

    feature you requested is currently being

    considered for development. Please be patient

    as the process can take a while or even stall to

    make way for other features. We

    ll update you

    once it

    s been implemented and released!

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