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Settings and activity

94 results found

  1. Activity Status "Awaiting on customer reply" should stop the SLA as well

    113 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ryan Bray supported this idea  · 

  2. Edit Ticket Notes

    304 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ryan Bray supported this idea  · 

  3. **Remotely Wipe Devices**

    47 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Ryan Bray supported this idea  · 

  4. Printer management

    151 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Ryan Bray supported this idea  · 

  5. Customize Dashboard and Reports

    55 votes

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    3 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Planned  ·  AdminMunaAssi (Director of Product Marketing, Atera) responded

    Hello,

    I wanted to give you visibility into our Q3 roadmap as it relates to your feature request.

    We are planning to embed Looker by Google, the industry leading tool for report generation. With this enhancement, a new set of reports will be made available to view on our Growth and Power tiers.  Users on our Power tier will be able to create their own custom reports to display the information they need to make data-driven decisions, every time.

    Stay tuned for our Product Release notifications

    Ryan Bray supported this idea  · 

  6. Overall improvement of Patch Management

    344 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Ryan Bray supported this idea  · 

  7. Notification to customer/client about ongoing connection

    61 votes

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    5 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Ryan Bray supported this idea  · 

  8. Veeam Backup Integration

    565 votes

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    20 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Ryan Bray supported this idea  · 

  9. Splashtop SOS

    226 votes

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    9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Ryan Bray supported this idea  · 

  10. Floorplan

    99 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Ryan Bray supported this idea  · 

  11. Password Manager

    154 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Ryan Bray supported this idea  · 

  12. Server and VM Monitoring and Managemen for AD

    325 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Ryan Bray supported this idea  · 

  13. Ticket Checklist

    323 votes

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    23 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Ryan Bray supported this idea  · 

  14. Assign multiple technicians to a ticket

    417 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ryan Bray supported this idea  · 

  15. Display the current active user

    61 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Ryan Bray supported this idea  · 

  16. Improve SNMP module (consolidated)

    190 votes

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    60 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Ryan Bray supported this idea  · 

  17. Integration with Direct messages systems

    855 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Ryan Bray supported this idea  · 

  18. Network Discovery: Security Audit

    978 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Ryan Bray supported this idea  · 

  19. Notify when device is back online

    386 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Ryan Bray supported this idea  · 

  20. Add Microsoft Defender integration

    365 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Ryan Bray supported this idea  · 
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