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  1. 174 votes

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    Ryan Bray supported this idea  · 
  2. 20 votes

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    Ryan Bray supported this idea  · 
  3. 14 votes

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    Ryan Bray supported this idea  · 
  4. 804 votes

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    Ryan Bray supported this idea  · 
  5. 748 votes

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    Ryan Bray supported this idea  · 
  6. 874 votes

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    Ryan Bray supported this idea  · 
  7. 1,619 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Ryan Bray supported this idea  · 
  8. 2,306 votes

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    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team

    Ryan Bray supported this idea  · 
  9. 43 votes

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    Ryan Bray commented  · 

    I would love to have more snippets related to default and custom fields associated with agents, tickets, users, sites, and assets. Having this information is especially useful for templating information provided by the end-user or technicians.

    Ryan Bray supported this idea  · 
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