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70 results found

  1. Alert when agent uninstalled

    1,494 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Ryan Bray supported this idea  · 

  2. Ability to assign a contact to multiple devices for work from home

    175 votes

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    9 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Ryan Bray supported this idea  · 

  3. Software Asset Tracking

    22 votes

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    5 comments  ·  Ideas and Feedback » Asset management  ·  Admin →
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    Ryan Bray supported this idea  · 

  4. A way to auto merge tickets if it has multiple alerts coming in

    14 votes

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    2 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Ryan Bray supported this idea  · 

  5. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    813 votes

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    40 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Ryan Bray supported this idea  · 

  6. Mobile App Improvements

    752 votes

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    41 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Ryan Bray supported this idea  · 

  7. Employee Onboarding/Offboarding Feature

    879 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Ryan Bray supported this idea  · 

  8. Password protect the Atera agent from end-user uninstalls

    1,623 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Ryan Bray supported this idea  · 

  9. Mobile Device Management

    2,309 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team

    Ryan Bray supported this idea  · 

  10. Ticket dynamic fields / Snippets - More available fields, fields customization (consolidated)

    43 votes

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    20 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ryan Bray commented  · 

    I would love to have more snippets related to default and custom fields associated with agents, tickets, users, sites, and assets. Having this information is especially useful for templating information provided by the end-user or technicians.

    Ryan Bray supported this idea  · 
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