Settings and activity

85 results found

1. Update Chocolatey Script to a newer version

   220 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Ryan Bray supported this idea  ·  Apr 24, 2026

2. Atera App Alerts for Antivirus

   33 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Ryan Bray supported this idea  ·  Apr 24, 2026

3. Snooze indefinitely on Alerts

   2 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Ryan Bray supported this idea  ·  Apr 23, 2026

4. Text Message (SMS) Alerts

   48 votes

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   11 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Ryan Bray supported this idea  ·  Apr 23, 2026

5. Security Awareness Training (SAT)

   32 votes

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   0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   Ryan Bray supported this idea  ·  Apr 23, 2026

6. Ticket Timer Automation rule

   8 votes

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   1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar. You are also welcome to review the most recent comment added from our Product Marketing Team.

   http://atera.uservoice.com/forums/936306/suggestions/50683820

   Best regards,

   The Atera Team

   Ryan Bray supported this idea  ·  Apr 23, 2026

7. MSP Version: All settings per customer

   10 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Ryan Bray supported this idea  ·  Apr 23, 2026

8. IPAM & Rack Builder

   2 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Ryan Bray supported this idea  ·  Apr 23, 2026

9. Add the ability to email a Knowledgebase Article to user in TIcket and Device.

   14 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ryan Bray supported this idea  ·  Apr 23, 2026

10. Customer Portal - Allow 'main' contacts ability to see a simple list of their company's devices.

    17 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Ryan Bray supported this idea  ·  Apr 23, 2026

11. Customers should be able to create their own KB articles

    22 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Ryan Bray supported this idea  ·  Apr 23, 2026

12. Allow CC for Tickets created from the Portal

    41 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Ryan Bray supported this idea  ·  Apr 23, 2026

13. Password access in the portal

    44 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Ryan Bray supported this idea  ·  Apr 23, 2026

14. Customer Portal / Service portal suggested improvements (consolidated)

    167 votes

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    27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Ryan Bray supported this idea  ·  Apr 23, 2026

15. Merge Same Devices but different Types

    1 vote

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    0 comments  ·  Ideas and Feedback » Devices  ·  Edit…  ·  Delete…  ·  Admin →
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    Ryan Bray shared this idea  ·  Apr 15, 2026

16. Merge Same Devices but different Types

    1 vote

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    0 comments  ·  Ideas and Feedback » Devices  ·  Edit…  ·  Delete…  ·  Admin →
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    Ryan Bray shared this idea  ·  Apr 15, 2026

17. Google Workspace integration

    50 votes

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    9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Ryan Bray supported this idea  ·  Feb 3, 2026

18. Customer Asset Search

    36 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Ryan Bray supported this idea  ·  Nov 10, 2025

19. Option to link Assets to Contracts

    3 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Ryan Bray supported this idea  ·  Nov 10, 2025

20. link device to custom asset

    17 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Ryan Bray supported this idea  ·  Nov 10, 2025