Settings and activity

967 results found

1. Ability to add custom fields to Invoice

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

2. Notify when agent online

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

3. Uninstall common software from multiple devices

   36 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

4. Rank Customization

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   4 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

5. Custom Ticket Activity Status

   36 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

6. Ability to CC someone when you create a ticket

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

7. Windows updates installed with Atera are not synced with local client PC update history

   40 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

8. Tray Icon customisation

   37 votes

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   4 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

9. Agent uninstall upon delete

   38 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

10. Ability to split out email into a new ticket

    38 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

11. Approval process workflows

    38 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

12. 2FA Using FIDO Security Keys

    38 votes

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    3 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

13. Software install/uninstall email alert

    38 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

14. Software inventory report

    40 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

15. Automation based on technician reply

    38 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

16. Restrict IP Permissions with subnets or include Geo blocking

    38 votes

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    2 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

17. Ability for End User to Run Scripts from Helpdesk Agent

    39 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

18. Warranty Report

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

19. External backup to 3rd party - IMMEDIATE ACTION REQUIRED!

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    0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

20. White label customer support portal

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025