Settings and activity

26 results found

1. Helpdesk Agent Features

   9 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Spencer Heath shared this idea  ·  Mar 18, 2024

2. Ability for End User to Run Scripts from Helpdesk Agent

   40 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Spencer Heath supported this idea  ·  Mar 18, 2024

3. Revamped Helpdesk Agent

   343 votes

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   57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Spencer Heath supported this idea  ·  Mar 18, 2024

4. Synology Active Backup Monitoring

   399 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Spencer Heath supported this idea  ·  Mar 18, 2024

5. RAID Monitoring for servers

   381 votes

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   15 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Spencer Heath supported this idea  ·  Mar 18, 2024

6. Assign multiple technicians to a ticket

   407 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Spencer Heath supported this idea  ·  Mar 18, 2024

7. Veeam Backup Integration

   562 votes

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   20 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Veeam integration is planned.

   Thank you for helping us improve Atera!

   Spencer Heath supported this idea  ·  Mar 18, 2024

8. Allow More White Label Options

   438 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Spencer Heath supported this idea  ·  Mar 18, 2024

9. Mobile App Improvements

   747 votes

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   Planned  ·  40 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Spencer Heath supported this idea  ·  Mar 18, 2024

10. Integration with Direct messages systems

    848 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Spencer Heath supported this idea  ·  Mar 18, 2024

11. Employee Onboarding/Offboarding Feature

    873 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Spencer Heath supported this idea  ·  Mar 18, 2024

12. Documentation Management

    1,256 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Spencer Heath supported this idea  ·  Mar 18, 2024

13. Dark Mode

    1,905 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

14. Office 365 Integration

    1,587 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Spencer Heath supported this idea  ·  Mar 18, 2024

15. Improved Customized Dashboard

    1,565 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Spencer Heath supported this idea  ·  Mar 18, 2024

16. Password protect the Atera agent from end-user uninstalls

    1,618 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Spencer Heath supported this idea  ·  Mar 18, 2024

17. Mobile Device Management

    2,305 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    Spencer Heath supported this idea  ·  Mar 18, 2024

18. Password Manager

    317 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Spencer Heath supported this idea  ·  Mar 18, 2024

19. Office license type

    478 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Spencer Heath supported this idea  ·  Mar 18, 2024

20. Change management

    163 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Spencer Heath supported this idea  ·  Mar 18, 2024