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26 results found

  1. Helpdesk Agent Features

    9 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Spencer Heath shared this idea  · 

  2. Ability for End User to Run Scripts from Helpdesk Agent

    40 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Spencer Heath supported this idea  · 

  3. Revamped Helpdesk Agent

    345 votes

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    57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Spencer Heath supported this idea  · 

  4. Synology Active Backup Monitoring

    404 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Spencer Heath supported this idea  · 

  5. RAID Monitoring for servers

    382 votes

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    15 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Spencer Heath supported this idea  · 

  6. Assign multiple technicians to a ticket

    415 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Spencer Heath supported this idea  · 

  7. Veeam Backup Integration

    565 votes

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    20 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Spencer Heath supported this idea  · 

  8. Allow More White Label Options

    439 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Spencer Heath supported this idea  · 

  9. Mobile App Improvements

    752 votes

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    41 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Spencer Heath supported this idea  · 

  10. Integration with Direct messages systems

    853 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Spencer Heath supported this idea  · 

  11. Employee Onboarding/Offboarding Feature

    880 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Spencer Heath supported this idea  · 

  12. Documentation Management

    1,261 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Spencer Heath supported this idea  · 

  13. Dark Mode

    1,926 votes

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    123 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

  14. Office 365 Integration

    1,591 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Spencer Heath supported this idea  · 

  15. Improved Customized Dashboard

    1,573 votes

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    51 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Spencer Heath supported this idea  · 

  16. Password protect the Atera agent from end-user uninstalls

    1,627 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Spencer Heath supported this idea  · 

  17. Mobile Device Management

    2,311 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team

    Spencer Heath supported this idea  · 

  18. Password Manager

    319 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Spencer Heath supported this idea  · 

  19. Office license type

    483 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Spencer Heath supported this idea  · 

  20. Change management

    164 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Spencer Heath supported this idea  · 
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