Settings and activity

57 results found

1. time

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Markus Pabst supported this idea  ·  Oct 22, 2024

2. Improve adding Manual Time Entries

   10 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Markus Pabst supported this idea  ·  Oct 22, 2024

3. Atera App Alerts for Antivirus

   22 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Markus Pabst supported this idea  ·  Oct 22, 2024

4. Penetration Testing

   44 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Markus Pabst supported this idea  ·  Oct 22, 2024

5. Report to show computers that do not meet the requirements for Windows 11

   372 votes

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   6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

   Markus Pabst supported this idea  ·  Oct 22, 2024

6. Automatically close Alert tickets when resolved

   64 votes

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   3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Markus Pabst supported this idea  ·  Oct 22, 2024

7. Hardware inventory

   586 votes

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   6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Markus Pabst supported this idea  ·  Oct 22, 2024

8. Azure Monitoring

   2 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Markus Pabst shared this idea  ·  Mar 12, 2024

9. Send welcome emails to customer after Azure AD Sync

   27 votes

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   3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Markus Pabst supported this idea  ·  Mar 12, 2024

10. Allow for customization of columns on ticketing screen

    291 votes

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    39 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Markus Pabst supported this idea  ·  Mar 1, 2024

11. Tickets reordering

    25 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Markus Pabst supported this idea  ·  Mar 1, 2024

12. Email technician when they have been @ tagged on an internal note of a ticket

    271 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Markus Pabst supported this idea  ·  Mar 1, 2024

13. Send system information with Helpdesk Agent support tickets

    267 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Markus Pabst supported this idea  ·  Mar 1, 2024

14. Ability to archive retired devices

    293 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Markus Pabst supported this idea  ·  Mar 1, 2024

15. Overall improvement of Patch Management

    320 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Markus Pabst supported this idea  ·  Mar 1, 2024

16. RAID Monitoring for servers

    373 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Markus Pabst supported this idea  ·  Mar 1, 2024

17. Powershell & CMD.exe Launch Options

    70 votes

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    9 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Markus Pabst supported this idea  ·  Mar 1, 2024

18. Edit Ticket Notes

    235 votes

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    24 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Markus Pabst supported this idea  ·  Nov 9, 2023

19. Activity Status "Awaiting on customer reply" should stop the SLA as well

    101 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Markus Pabst supported this idea  ·  Nov 9, 2023

20. "Warning" when resolving a ticket without adding time entry

    134 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Markus Pabst supported this idea  ·  Nov 9, 2023