Settings and activity

57 results found

1. time

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Markus Pabst supported this idea  ·  Oct 22, 2024

2. Improve adding Manual Time Entries

   20 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Markus Pabst supported this idea  ·  Oct 22, 2024

3. Atera App Alerts for Antivirus

   30 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Markus Pabst supported this idea  ·  Oct 22, 2024

4. Penetration Testing

   65 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Markus Pabst supported this idea  ·  Oct 22, 2024

5. Need a report to tell me which devices for a customer are eligable for Windows 11

   406 votes

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   10 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Markus Pabst supported this idea  ·  Oct 22, 2024

6. Automatically close Alert tickets when resolved

   99 votes

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   3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Markus Pabst supported this idea  ·  Oct 22, 2024

7. Hardware inventory

   649 votes

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   8 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Markus Pabst supported this idea  ·  Oct 22, 2024

8. Azure Monitoring

   2 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Markus Pabst shared this idea  ·  Mar 12, 2024

9. Send welcome emails to customer after Azure AD Sync

   29 votes

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   4 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Markus Pabst supported this idea  ·  Mar 12, 2024

10. Allow for customization of columns on ticketing screen

    339 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Markus Pabst supported this idea  ·  Mar 1, 2024

11. Tickets reordering

    29 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Markus Pabst supported this idea  ·  Mar 1, 2024

12. Email technician when they have been @ tagged on an internal note of a ticket

    325 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Markus Pabst supported this idea  ·  Mar 1, 2024

13. Send system information with Helpdesk Agent support tickets

    269 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Markus Pabst supported this idea  ·  Mar 1, 2024

14. Ability to archive retired devices

    309 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Markus Pabst supported this idea  ·  Mar 1, 2024

15. Overall improvement of Patch Management

    329 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Markus Pabst supported this idea  ·  Mar 1, 2024

16. RAID Monitoring for servers

    378 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Markus Pabst supported this idea  ·  Mar 1, 2024

17. Powershell & CMD.exe Launch Options

    75 votes

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    9 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Markus Pabst supported this idea  ·  Mar 1, 2024

18. Edit Ticket Notes

    249 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Markus Pabst supported this idea  ·  Nov 9, 2023

19. Activity Status "Awaiting on customer reply" should stop the SLA as well

    106 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Markus Pabst supported this idea  ·  Nov 9, 2023

20. "Warning" when resolving a ticket without adding time entry

    136 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Markus Pabst supported this idea  ·  Nov 9, 2023