Settings and activity

73 results found

1. Chat feature from the mobile app.

   70 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

2. Billing of recurring monthly/annual items (not contracts)

   59 votes

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   4 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

3. Edit Ticket Notes

   249 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

4. Screenshots

   58 votes

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   5 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

5. password generator

   74 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

6. 1Password Integration

   68 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

7. Custom Fields per client

   48 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

8. Closed and Resolved Ticket on the Customer Portal

   54 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

9. add an option/button to send / resend a user's customer portal to the user

   50 votes

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   3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

10. Install agent on Synology, QNAP or Raspberry Pi

    363 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 25, 2022

11. Different License Types

    77 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 25, 2022

12. Adding Notes - Documentation

    97 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

13. Customer Contact

    75 votes

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    4 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

14. Password Manager

    154 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

15. Quoting

    82 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

16. Free Dashboard Account

    925 votes

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    25 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

17. Chat availability hours

    79 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

18. Ticket Checklist

    301 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

19. Active Directory Devices sync

    205 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

20. Veeam Backup Integration

    424 votes

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    17 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Veeam integration is planned.

    
    

    Thank you for helping us improve Atera!

    Andreas Rehfeld supported this idea  ·  Jun 24, 2022