Settings and activity

73 results found

1. Chat feature from the mobile app.

   70 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

2. Billing of recurring monthly/annual items (not contracts)

   59 votes

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   4 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

3. Edit Ticket Notes

   249 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

4. Screenshots

   59 votes

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   5 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

5. password generator

   74 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

6. 1Password Integration

   68 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

7. Custom Fields per client

   48 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

8. Closed and Resolved Ticket on the Customer Portal

   54 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

9. add an option/button to send / resend a user's customer portal to the user

   50 votes

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   3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

10. Install agent on Synology, QNAP or Raspberry Pi

    367 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 25, 2022

11. Different License Types

    77 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 25, 2022

12. Adding Notes - Documentation

    98 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

13. Customer Contact

    76 votes

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    5 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

14. Password Manager

    154 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

15. Quoting

    82 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

16. Free Dashboard Account

    944 votes

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    28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

17. Chat availability hours

    79 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

18. Ticket Checklist

    302 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

19. Active Directory Devices sync

    206 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

20. Veeam Backup Integration

    427 votes

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    17 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Veeam integration is planned.

    
    

    Thank you for helping us improve Atera!

    Andreas Rehfeld supported this idea  ·  Jun 24, 2022