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75 results found

  1. Print a Ticket

    116 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Andreas Rehfeld supported this idea  · 

  2. Customize sent from address for emails

    61 votes

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    8 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Andreas Rehfeld supported this idea  · 

  3. Chat feature from the mobile app.

    67 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Andreas Rehfeld supported this idea  · 

  4. Billing of recurring monthly/annual items (not contracts)

    57 votes

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    4 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Andreas Rehfeld supported this idea  · 

  5. Edit Ticket Notes

    235 votes

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    24 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Andreas Rehfeld supported this idea  · 

  6. Screenshots

    55 votes

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    5 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Andreas Rehfeld supported this idea  · 

  7. password generator

    67 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Andreas Rehfeld supported this idea  · 

  8. 1Password Integration

    62 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Andreas Rehfeld supported this idea  · 

  9. Custom Fields per client

    45 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Andreas Rehfeld supported this idea  · 

  10. Closed and Resolved Ticket on the Customer Portal

    51 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Andreas Rehfeld supported this idea  · 

  11. add an option/button to send / resend a user's customer portal to the user

    48 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Andreas Rehfeld supported this idea  · 

  12. Install agent on Synology, QNAP or Raspberry Pi

    343 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Andreas Rehfeld supported this idea  · 

  13. Different License Types

    74 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Andreas Rehfeld supported this idea  · 

  14. Adding Notes - Documentation

    87 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Andreas Rehfeld supported this idea  · 

  15. Customer Contact

    70 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Andreas Rehfeld supported this idea  · 

  16. Password Manager

    144 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being

    reviewed by our product team. We

    ’

    ll keep an

    eye on the number of votes, and let you know if

    a decision is reached to implement. Thank you

    for being a partner in our process!

    Andreas Rehfeld supported this idea  · 

  17. Quoting

    79 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Andreas Rehfeld supported this idea  · 

  18. Free Dashboard Account

    867 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Andreas Rehfeld supported this idea  · 

  19. Chat availability hours

    77 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Andreas Rehfeld supported this idea  · 

  20. Ticket Checklist

    278 votes

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    17 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Andreas Rehfeld supported this idea  · 
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