Settings and activity

71 results found

1. Billing of recurring monthly/annual items (not contracts)

   59 votes

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   4 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

2. Edit Ticket Notes

   251 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

3. Screenshots

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   5 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

4. password generator

   74 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

5. 1Password Integration

   70 votes

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   4 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

6. Custom Fields per client

   49 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

7. Closed and Resolved Ticket on the Customer Portal

   54 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

8. add an option/button to send / resend a user's customer portal to the user

   50 votes

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   3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

9. Install agent on Synology, QNAP or Raspberry Pi

   373 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Andreas Rehfeld supported this idea  ·  Jun 25, 2022

10. Different License Types

    77 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 25, 2022

11. Adding Notes - Documentation

    98 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

12. Customer Contact

    77 votes

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    6 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

13. Password Manager

    154 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

14. Quoting

    82 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

15. Free Dashboard Account

    955 votes

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    31 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

16. Chat availability hours

    79 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

17. Ticket Checklist

    311 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

18. Active Directory Devices sync

    209 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

19. Veeam Backup Integration

    563 votes

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    20 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Veeam integration is planned.

    Thank you for helping us improve Atera!

    Andreas Rehfeld supported this idea  ·  Jun 24, 2022

20. Approval process workflows

    57 votes

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    8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    
    

    Best regards,

    The Atera Team

    Andreas Rehfeld supported this idea  ·  Jun 24, 2022