Settings and activity

28 results found

1. alert when agent uninstalled

   1,321 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Support TechTurn supported this idea  ·  Aug 9, 2023

2. Integration with UniFi Cloud

   885 votes

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   21 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Support TechTurn supported this idea  ·  May 3, 2023

3. Battery Health Report

   250 votes

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   7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Support TechTurn supported this idea  ·  May 3, 2023

4. 3cx integration

   195 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Support TechTurn supported this idea  ·  May 3, 2023

5. Office license type

   380 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

   Support TechTurn supported this idea  ·  May 3, 2023

6. White label mobile app for your customers

   370 votes

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   Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Support TechTurn supported this idea  ·  Sep 21, 2022

7. Add Microsoft Defender integration

   307 votes

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   2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Support TechTurn supported this idea  ·  Sep 21, 2022

8. Warranty Information Collection

   477 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Support TechTurn supported this idea  ·  Sep 21, 2022

9. Allow More White Label Options

   419 votes

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   2 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Support TechTurn supported this idea  ·  Sep 21, 2022

10. blocked customers

    4 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Support TechTurn supported this idea  ·  Sep 21, 2022

11. Splashtop save credentials

    13 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminShaked Cohen (Admin, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Support TechTurn supported this idea  ·  Aug 16, 2022

12. Improved Billing

    270 votes

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    Under Review  ·  50 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Support TechTurn commented  ·  Aug 16, 2022  ·  Edit…  ·  Delete…

    The ability to change the number on the invoice. We're using a different software and we can't use Atera because we can't change the number displayed so it follows the current invoices number

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    Support TechTurn supported this idea  ·  Jun 9, 2022

13. billing

    7 votes

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    0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Support TechTurn supported this idea  ·  Aug 16, 2022

14. Rank Customization

    31 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Support TechTurn supported this idea  ·  Jul 4, 2022

15. Office 365 Integration

    1,508 votes

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    Under Review  ·  58 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Support TechTurn commented  ·  Jun 13, 2022  ·  Edit…  ·  Delete…

    Allow to sync with a shared mailbox calendar

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    Support TechTurn supported this idea  ·  May 24, 2022

16. Password protect the Atera agent from end-user uninstalls

    1,540 votes

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    26 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

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    Support TechTurn commented  ·  Jun 9, 2022  ·  Edit…  ·  Delete…

    Planned on the 10th of October and still nothing?

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    Support TechTurn supported this idea  ·  May 24, 2022

17. "Warning" when resolving a ticket without adding time entry

    129 votes

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    10 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Support TechTurn supported this idea  ·  Jun 9, 2022

18. Ticket Checklist

    261 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

    
    

    If you'd like to discuss your needs, please schedule some time for a call here:

    https://yakov-atera.youcanbook.me/

    
    

    All the best,

    Yakov

    Support TechTurn supported this idea  ·  Jun 9, 2022

19. Notify when device is back online

    284 votes

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    8 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Support TechTurn supported this idea  ·  Jun 9, 2022

20. Choose number of devices to view per page

    163 votes

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    5 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Support TechTurn supported this idea  ·  Jun 9, 2022