Settings and activity
32 results found
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7 votesFrank Pietersma supported this idea ·
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52 votesFrank Pietersma supported this idea ·
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50 votesFrank Pietersma supported this idea ·
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601 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Frank Pietersma supported this idea · -
8 votesFrank Pietersma supported this idea ·
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3 votesFrank Pietersma supported this idea ·
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588 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Frank Pietersma supported this idea · -
410 votesFrank Pietersma supported this idea ·
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1,256 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
Frank Pietersma supported this idea · -
42 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Frank Pietersma supported this idea · -
3 votesFrank Pietersma supported this idea ·
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29 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Frank Pietersma supported this idea · -
5 votesFrank Pietersma shared this idea ·
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6 votes
An error occurred while saving the comment Frank Pietersma supported this idea · -
4 votesFrank Pietersma supported this idea ·
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8 votesFrank Pietersma supported this idea ·
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8 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Frank Pietersma supported this idea ·An error occurred while saving the comment Frank Pietersma commentedIdeally in a time entry you describe what you did and how long it took.
So it is very, very important part of a ticket.In Datto for instance every ticket entry/reply is also a timesheet entry.
And thats completely logical.Time entries are essential part of a ticket and clients should be able to view them in the customer portal
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167 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment Frank Pietersma commentedIdeally in a time entry you describe what you did and how long it took.
So it is very, very important part of a ticket.In Datto for instance every ticket entry / reply is also a timesheet entry.
And thats completely logical.Time entries are essential part of a ticket and clients should be able to view them in the customer portal
An error occurred while saving the comment Frank Pietersma commentedVery important feature.
Customers should be able to read the time entries in the ticket.The time entries are showing the actual work which is done.
Very important to show to the customer. Should be part of the normal ticket communication!!Ideally in a time entry you describe what you did and how long it took.
So it is very, very important part of a ticket.In Datto for instance every ticket entry is also a timesheet entry.
And thats completely logical.An error occurred while saving the comment Frank Pietersma commentedVery important feature. Time entries should be visible in ticket communication. Customers should be able to read them at all times !
Time entries are showing the actual work which is done on a ticket.
Very important to show to the customer in the ticket.Frank Pietersma supported this idea · -
5 votesFrank Pietersma supported this idea ·
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4 votes
An error occurred while saving the comment Frank Pietersma commentedIdeally in a time entry you describe what you did and how long it took.
So it is very, very important part of a ticket.In Datto for instance every ticket entry is also a timesheet entry.
And thats completely logical.Time entries are essential part of a ticket and clients should be able to view them in the customer portal
Frank Pietersma supported this idea ·Frank Pietersma shared this idea ·
Ideally in a time entry you describe what you did and how long it took.
So it is very, very important part of a ticket.
In Datto for instance every ticket entry is also a timesheet entry.
And thats completely logical.
Time entries are essential part of a ticket and clients should be able to view them in the customer portal