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- Ideas and Feedback 4,805 ideas

portal

The ability for the client to see time entries in the portal.

7 votes

Alexander Versluis shared this idea · Feb 8, 2022 · Report… · Admin →

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Frank Pietersma commented · October 23, 2022 2:20 PM · Report

Ideally in a time entry you describe what you did and how long it took.
So it is very, very important part of a ticket.

In Datto for instance every ticket entry is also a timesheet entry.
And thats completely logical.

Time entries are essential part of a ticket and clients should be able to view them in the customer portal

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