Settings and activity

30 results found

1. Customer Portal - Allow 'main' contacts the ability to approve or deny ticket requests from their staff.

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Alexander Versluis supported this idea  ·  Feb 15, 2022

2. Customer Portal / Service portal suggested improvements (consolidated)

   166 votes

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   27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Alexander Versluis commented  ·  Feb 13, 2022  ·  Edit…  ·  Delete…

   Show ticket time entries also on the customer portal. Now the client can go to the customer portal and only see the tickets, but can't see what time is used to solve a problem or requist.

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   Alexander Versluis supported this idea  ·  Feb 8, 2022
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   Alexander Versluis commented  ·  Feb 8, 2022  ·  Edit…  ·  Delete…

   The ability for the client to see time entries in the portal.

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3. Improved Customized Dashboard

   1,565 votes

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   50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Alexander Versluis supported this idea  ·  Feb 9, 2022

4. Mobile Device Management

   2,305 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   
   

   Best regards,

   The Atera Team

   
   

   Alexander Versluis supported this idea  ·  Feb 9, 2022

5. Multi-Site Support

   298 votes

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   13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Alexander Versluis supported this idea  ·  Feb 8, 2022

6. A few more items in API

   10 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Alexander Versluis supported this idea  ·  Feb 8, 2022

7. Share Device between multiple ATERA accounts

   16 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Alexander Versluis supported this idea  ·  Feb 8, 2022

8. disable or change mfa

   6 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Alexander Versluis supported this idea  ·  Feb 8, 2022

9. Printer management

   151 votes

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   4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Alexander Versluis supported this idea  ·  Feb 8, 2022

10. Admin account without licence, licensing only for management.....

    139 votes

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    9 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Alexander Versluis supported this idea  ·  Feb 8, 2022

11. Hypervisor monitoring and management

    130 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Alexander Versluis supported this idea  ·  Feb 8, 2022

12. WhatsApp Integration

    41 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  Gil Givoni responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    
    

    
    

    Best regards,

    The Atera Team

    
    

    
    

    Alexander Versluis supported this idea  ·  Feb 8, 2022

13. WordPress

    15 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Alexander Versluis supported this idea  ·  Feb 8, 2022

14. Fortinet Integration

    70 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Alexander Versluis supported this idea  ·  Feb 8, 2022

15. Zapier Integration

    37 votes

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    4 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Alexander Versluis supported this idea  ·  Feb 8, 2022

16. Integration with UniFi Cloud

    997 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Alexander Versluis supported this idea  ·  Feb 8, 2022

17. Monitored Agent "addon" for Synology

    221 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Alexander Versluis supported this idea  ·  Feb 8, 2022

18. Veeam Backup Integration

    562 votes

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    20 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Veeam integration is planned.

    
    

    Thank you for helping us improve Atera!

    Alexander Versluis supported this idea  ·  Feb 8, 2022

19. Office 365 Integration

    1,587 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Alexander Versluis supported this idea  ·  Feb 8, 2022

20. Adding Notes - Documentation

    98 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Alexander Versluis supported this idea  ·  Feb 8, 2022