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35 results found

  1. Customer Portal - Allow 'main' contacts the ability to approve or deny ticket requests from their staff.

    22 votes
    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  · 

  2. Show ticket time entries also on the customer portal

    20 votes
    3 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
    How important is this to you?
    Alexander Versluis shared this idea  · 

  3. Improved Customized Dashboard

    1,552 votes
    Under Review  ·  50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
    How important is this to you?
    Alexander Versluis supported this idea  · 

  4. Mobile Device Management

    2,276 votes
    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Alexander Versluis supported this idea  · 

  5. Multi-Site Support

    294 votes
    Under Review  ·  13 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    Alexander Versluis supported this idea  · 

  6. A few more items in API

    10 votes
    1 comment  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  · 

  7. Rounding to the tenth of an hour

    3 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    Alexander Versluis supported this idea  · 

  8. Share Device between multiple ATERA accounts

    16 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  · 

  9. disable or change mfa

    6 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  · 

  10. Printer management

    143 votes
    4 comments  ·  Ideas and Feedback » Devices  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  · 

  11. Admin account without licence, licensing only for management.....

    137 votes
    9 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  · 

  12. Hypervisor monitoring and management

    127 votes
    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  · 

  13. Integrate Whatsapp for messaging with client's on tickets would be great

    25 votes
    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Alexander Versluis supported this idea  · 

  14. WordPress

    15 votes
    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  · 

  15. Fortinet Integration

    65 votes
    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  · 

  16. Zapier Integration

    37 votes
    4 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  · 

  17. Integration with UniFi Cloud

    967 votes
    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  · 

  18. Monitored Agent "addon" for Synology

    218 votes
    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  · 

  19. Veeam Backup Integration

    418 votes
    17 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Alexander Versluis supported this idea  · 

  20. Office 365 Integration

    1,560 votes
    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Alexander Versluis supported this idea  · 
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