Settings and activity

36 results found

1. Customer Portal - Allow 'main' contacts the ability to approve or deny ticket requests from their staff.

   21 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Alexander Versluis supported this idea  ·  Feb 15, 2022

2. Show ticket time entries also on the customer portal

   13 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Alexander Versluis shared this idea  ·  Feb 13, 2022

3. Improved Customized Dashboard

   1,509 votes

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   Under Review  ·  48 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Alexander Versluis supported this idea  ·  Feb 9, 2022

4. Mobile Device Management

   2,190 votes

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   85 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRoy (RoyB, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Alexander Versluis supported this idea  ·  Feb 9, 2022

5. Multi-Site Support

   283 votes

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   Under Review  ·  13 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Alexander Versluis supported this idea  ·  Feb 8, 2022

6. A few more items in API

   9 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Alexander Versluis supported this idea  ·  Feb 8, 2022

7. Rounding to the tenth of an hour

   3 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Alexander Versluis supported this idea  ·  Feb 8, 2022

8. Share Device between multiple ATERA accounts

   12 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Alexander Versluis supported this idea  ·  Feb 8, 2022

9. disable or change mfa

   5 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Alexander Versluis supported this idea  ·  Feb 8, 2022

10. Printer management

    130 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  ·  Feb 8, 2022

11. Admin account without licence, licensing only for management.....

    127 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  ·  Feb 8, 2022

12. Hypervisor monitoring and management

    118 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  ·  Feb 8, 2022

13. Integrate Whatsapp for messaging with client's on tickets would be great

    22 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Alexander Versluis supported this idea  ·  Feb 8, 2022

14. WordPress

    14 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  ·  Feb 8, 2022

15. Fortinet Integration

    58 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  ·  Feb 8, 2022

16. Zapier Integration

    34 votes

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    4 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  ·  Feb 8, 2022

17. Microsoft Teams

    360 votes

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    4 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  ·  Feb 8, 2022

18. Integration with UniFi Cloud

    867 votes

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    21 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  ·  Feb 8, 2022

19. Monitored Agent "addon" for Synology

    209 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  ·  Feb 8, 2022

20. Veeam Backup Integration

    379 votes

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    13 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Veeam integration is planned.

    
    

    Thank you for helping us improve Atera!

    Alexander Versluis supported this idea  ·  Feb 8, 2022