Settings and activity

36 results found

1. Assign multiple technicians to a ticket

   407 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jim Rossi supported this idea  ·  Nov 18, 2022

2. embed portal into external website

   7 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jim Rossi shared this idea  ·  Oct 27, 2022

3. Customer Portal / Service portal suggested improvements (consolidated)

   161 votes

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   25 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jim Rossi supported this idea  ·  Oct 27, 2022

4. What's New On Your Network - weekly report

   8 votes

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   0 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Jim Rossi supported this idea  ·  Oct 5, 2022

5. Sort network discovery

   14 votes

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   1 comment  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Jim Rossi commented  ·  Oct 5, 2022  ·  Edit…  ·  Delete…

   really needs better filtering/sorting in the network discovery

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   Jim Rossi supported this idea  ·  Oct 5, 2022

6. Deploy agent from network discovery

   132 votes

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   4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The

   feature you requested is currently being

   considered for development. Please be patient

   as the process can take a while or even stall to

   make way for other features. We

   ’

   ll update you

   once it

   ’

   s been implemented and released!

   Jim Rossi supported this idea  ·  Oct 5, 2022

7. Ability to purchase just 1 license for Network Discovery

   169 votes

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   8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Jim Rossi supported this idea  ·  Oct 5, 2022

8. Network Discovery: Security Audit

   972 votes

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   19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Jim Rossi supported this idea  ·  Oct 5, 2022

9. Ability to bill time entries rather than entire ticket

   29 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Jim Rossi supported this idea  ·  May 31, 2022

10. script notes/instructions

    4 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Jim Rossi shared this idea  ·  Apr 8, 2022

11. Multiple threshold profiles on device

    131 votes

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    15 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Jim Rossi commented  ·  Apr 7, 2022  ·  Edit…  ·  Delete…

    love it. seems similar or the same as
    https://atera.uservoice.com/forums/936306-ideas-and-feedback/suggestions/44012649-change-threshold-profiles-to-use-a-parent-child-re

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    Jim Rossi supported this idea  ·  Apr 7, 2022

12. Change Threshold profiles to use a Parent/Child relationship model

    71 votes

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    7 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Jim Rossi supported this idea  ·  Apr 7, 2022

13. Add a button to bring back the timer if you've closed it already

    6 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jim Rossi supported this idea  ·  Apr 4, 2022

14. Pax 8 Integration

    62 votes

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    6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jim Rossi supported this idea  ·  Apr 4, 2022

15. SentinelOne Integration

    452 votes

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    31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jim Rossi supported this idea  ·  Apr 4, 2022

16. Veeam Backup Integration

    432 votes

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    17 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Veeam integration is planned.

    
    

    Thank you for helping us improve Atera!

    Jim Rossi supported this idea  ·  Apr 4, 2022