Settings and activity

40 results found

1. Filter Tickets by Last Modified

   6 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jim Rossi supported this idea  ·  Dec 5, 2022

2. FIlter by Custom fields

   19 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Jim Rossi supported this idea  ·  Dec 5, 2022

3. Increased API functionality

   30 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Jim Rossi supported this idea  ·  Dec 5, 2022

4. API Report Custom Fields

   48 votes

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   3 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Jim Rossi supported this idea  ·  Dec 5, 2022

5. Assign multiple technicians to a ticket

   416 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Jim Rossi supported this idea  ·  Nov 18, 2022

6. embed portal into external website

   7 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jim Rossi shared this idea  ·  Oct 27, 2022

7. Customer Portal / Service portal suggested improvements (consolidated)

   167 votes

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   27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jim Rossi supported this idea  ·  Oct 27, 2022

8. What's New On Your Network - weekly report

   9 votes

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   0 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Jim Rossi supported this idea  ·  Oct 5, 2022

9. Sort network discovery

   16 votes

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   1 comment  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Jim Rossi commented  ·  Oct 5, 2022  ·  Edit…  ·  Delete…

   really needs better filtering/sorting in the network discovery

   Save Submitting...
   Jim Rossi supported this idea  ·  Oct 5, 2022

10. Deploy agent from network discovery

    134 votes

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    4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The

    feature you requested is currently being

    considered for development. Please be patient

    as the process can take a while or even stall to

    make way for other features. We

    ’

    ll update you

    once it

    ’

    s been implemented and released!

    Jim Rossi supported this idea  ·  Oct 5, 2022

11. Ability to purchase just 1 license for Network Discovery

    171 votes

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    8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Jim Rossi supported this idea  ·  Oct 5, 2022

12. Network Discovery: Security Audit

    978 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Jim Rossi supported this idea  ·  Oct 5, 2022

13. Ability to bill time entries rather than entire ticket

    31 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Jim Rossi supported this idea  ·  May 31, 2022

14. script notes/instructions

    4 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Jim Rossi shared this idea  ·  Apr 8, 2022

15. Multiple threshold profiles on device

    134 votes

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    15 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Jim Rossi commented  ·  Apr 7, 2022  ·  Edit…  ·  Delete…

    love it. seems similar or the same as
    https://atera.uservoice.com/forums/936306-ideas-and-feedback/suggestions/44012649-change-threshold-profiles-to-use-a-parent-child-re

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    Jim Rossi supported this idea  ·  Apr 7, 2022

16. Change Threshold profiles to use a Parent/Child relationship model

    72 votes

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    8 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Jim Rossi supported this idea  ·  Apr 7, 2022

17. Add a button to bring back the timer if you've closed it already

    6 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jim Rossi supported this idea  ·  Apr 4, 2022

18. Pax 8 Integration

    62 votes

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    6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jim Rossi supported this idea  ·  Apr 4, 2022

19. SentinelOne Integration

    456 votes

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    32 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jim Rossi supported this idea  ·  Apr 4, 2022

20. Veeam Backup Integration

    565 votes

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    20 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Veeam integration is planned.

    Thank you for helping us improve Atera!

    Jim Rossi supported this idea  ·  Apr 4, 2022