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37 results found

  1. API Report Custom Fields

    40 votes

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    2 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jim Rossi supported this idea  · 

  2. Assign multiple technicians to a ticket

    397 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Jim Rossi supported this idea  · 

  3. embed portal into external website

    7 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Jim Rossi shared this idea  · 

  4. White label customer support portal

    40 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jim Rossi supported this idea  · 

  5. What's New On Your Network - weekly report

    7 votes

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    0 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Jim Rossi supported this idea  · 

  6. Sort network discovery

    13 votes

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    1 comment  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Jim Rossi commented  · 

    really needs better filtering/sorting in the network discovery

    Jim Rossi supported this idea  · 

  7. Deploy agent from network discovery

    123 votes

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    4 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The

    feature you requested is currently being

    considered for development. Please be patient

    as the process can take a while or even stall to

    make way for other features. We

    ’

    ll update you

    once it

    ’

    s been implemented and released!

    Jim Rossi supported this idea  · 

  8. Ability to purchase just 1 license for Network Discovery

    164 votes

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    8 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jim Rossi supported this idea  · 

  9. Network Discovery: Security Audit

    962 votes

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    Under Review  ·  19 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Jim Rossi supported this idea  · 

  10. Ability to bill time entries rather than entire ticket

    29 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Jim Rossi supported this idea  · 

  11. script notes/instructions

    4 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Jim Rossi shared this idea  · 

  12. Multiple threshold profiles on device

    129 votes

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    15 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Jim Rossi commented  · 

    love it. seems similar or the same as
    https://atera.uservoice.com/forums/936306-ideas-and-feedback/suggestions/44012649-change-threshold-profiles-to-use-a-parent-child-re

    Jim Rossi supported this idea  · 

  13. Change Threshold profiles to use a Parent/Child relationship model

    68 votes

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    6 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jim Rossi supported this idea  · 

  14. Add a button to bring back the timer if you've closed it already

    6 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jim Rossi supported this idea  · 

  15. Pax 8 Integration

    60 votes

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    6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jim Rossi supported this idea  · 

  16. SentinelOne Integration

    438 votes

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    Under Review  ·  29 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Jim Rossi supported this idea  · 

  17. Veeam Backup Integration

    418 votes

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    17 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Jim Rossi supported this idea  · 
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