Settings and activity

21 results found

1. Number of Displays

   88 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Austin Jarboe supported this idea  ·  Dec 13, 2022

2. Connect to computer that we are not monitoring

   35 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Austin Jarboe supported this idea  ·  Dec 13, 2022

3. Work from home activations list

   25 votes

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   2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Austin Jarboe supported this idea  ·  Dec 13, 2022

4. Ability to enter time into replies/communication with client from ticket.

   5 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Austin Jarboe supported this idea  ·  Dec 13, 2022

5. Integration with UniFi Cloud

   979 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Austin Jarboe supported this idea  ·  Dec 13, 2022

6. Allow More White Label Options

   436 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Austin Jarboe supported this idea  ·  Dec 13, 2022

7. Atera Agent version Upgrade

   10 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Austin Jarboe supported this idea  ·  Oct 3, 2022

8. Atera Agent Windows Device Manager

   5 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Austin Jarboe shared this idea  ·  Aug 31, 2022

9. esx

   19 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Austin Jarboe supported this idea  ·  Aug 6, 2022

10. Employee Onboarding/Offboarding Feature

    864 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Austin Jarboe supported this idea  ·  Aug 4, 2022

11. Atera Dark Mode

    1,755 votes

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    106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Austin Jarboe supported this idea  ·  Aug 4, 2022

12. Integration with Direct messages systems

    840 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Austin Jarboe supported this idea  ·  Aug 4, 2022

13. Password protect the Atera agent from end-user uninstalls

    1,607 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Austin Jarboe supported this idea  ·  Aug 4, 2022

14. Documentation Management

    1,250 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Austin Jarboe supported this idea  ·  Aug 4, 2022

15. Office 365 Integration

    1,570 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Austin Jarboe supported this idea  ·  Aug 4, 2022

16. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Austin Jarboe supported this idea  ·  Aug 4, 2022

17. Create ticket for customer without selecting contact person

    5 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Austin Jarboe commented  ·  Aug 4, 2022  ·  Edit…  ·  Delete…

    This is critical for my org too. We create tickets for various purposes that technicians can leave a time entry on. These tickets are more for our internal use and to track time on projects. As a workaround, I was going to create shared mailboxes in our MS365 environment for these customers and then create a "No Contact" Contact for every customer that uses this mailbox.

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    Austin Jarboe supported this idea  ·  Aug 4, 2022

18. Chat feature from the mobile app.

    70 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Austin Jarboe supported this idea  ·  Jul 28, 2022

19. Mobile App Improvements

    738 votes

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    Planned  ·  38 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Austin Jarboe supported this idea  ·  Jul 28, 2022

20. Mobile Device Management

    2,289 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Austin Jarboe supported this idea  ·  Jul 28, 2022