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21 results found

  1. Number of Displays

    92 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Austin Jarboe supported this idea  · 

  2. Connect to computer that we are not monitoring

    37 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Austin Jarboe supported this idea  · 

  3. Work from home activations list

    25 votes

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    2 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Austin Jarboe supported this idea  · 

  4. Customer Portal / Service portal suggested improvements (consolidated)

    166 votes

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    27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Austin Jarboe supported this idea  · 

  5. Integration with UniFi Cloud

    1,003 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Austin Jarboe supported this idea  · 

  6. Allow More White Label Options

    439 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Austin Jarboe supported this idea  · 

  7. Request for Robust Agent Self-Upgrade Mechanism

    55 votes

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    5 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Austin Jarboe supported this idea  · 

  8. Atera Agent Windows Device Manager

    5 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Austin Jarboe shared this idea  · 

  9. Monitoring and reporting ESXi hosts, cpu load, storage, networking.

    23 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
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    Austin Jarboe supported this idea  · 

  10. Employee Onboarding/Offboarding Feature

    879 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Austin Jarboe supported this idea  · 

  11. Dark Mode

    1,918 votes

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    120 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Austin Jarboe supported this idea  · 

  12. Integration with Direct messages systems

    852 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Austin Jarboe supported this idea  · 

  13. Password protect the Atera agent from end-user uninstalls

    1,622 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Austin Jarboe supported this idea  · 

  14. Documentation Management

    1,259 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Austin Jarboe supported this idea  · 

  15. Office 365 Integration

    1,590 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Austin Jarboe supported this idea  · 

  16. Improved Customized Dashboard

    1,571 votes

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    51 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Austin Jarboe supported this idea  · 

  17. Create ticket for customer without selecting contact person

    5 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Austin Jarboe commented  · 

    This is critical for my org too. We create tickets for various purposes that technicians can leave a time entry on. These tickets are more for our internal use and to track time on projects. As a workaround, I was going to create shared mailboxes in our MS365 environment for these customers and then create a "No Contact" Contact for every customer that uses this mailbox.

    Austin Jarboe supported this idea  · 

  18. Chat feature from the mobile app.

    71 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Austin Jarboe supported this idea  · 

  19. Mobile App Improvements

    752 votes

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    41 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Austin Jarboe supported this idea  · 

  20. Mobile Device Management

    2,309 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team

    Austin Jarboe supported this idea  · 
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