Settings and activity

21 results found

1. Number of Displays

   92 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Austin Jarboe supported this idea  ·  Dec 13, 2022

2. Connect to computer that we are not monitoring

   37 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Austin Jarboe supported this idea  ·  Dec 13, 2022

3. Work from home activations list

   25 votes

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   2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Austin Jarboe supported this idea  ·  Dec 13, 2022

4. Customer Portal / Service portal suggested improvements (consolidated)

   167 votes

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   27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Austin Jarboe supported this idea  ·  Dec 13, 2022

5. Integration with UniFi Cloud

   1,008 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Austin Jarboe supported this idea  ·  Dec 13, 2022

6. Allow More White Label Options

   439 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Austin Jarboe supported this idea  ·  Dec 13, 2022

7. Request for Robust Agent Self-Upgrade Mechanism

   71 votes

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   6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Austin Jarboe supported this idea  ·  Oct 3, 2022

8. Atera Agent Windows Device Manager

   5 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Austin Jarboe shared this idea  ·  Aug 31, 2022

9. Monitoring and reporting ESXi hosts, cpu load, storage, networking.

   23 votes

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   1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Austin Jarboe supported this idea  ·  Aug 6, 2022

10. Employee Onboarding/Offboarding Feature

    884 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Austin Jarboe supported this idea  ·  Aug 4, 2022

11. Dark Mode

    1,943 votes

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    125 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Austin Jarboe supported this idea  ·  Aug 4, 2022

12. Integration with Direct messages systems

    855 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Austin Jarboe supported this idea  ·  Aug 4, 2022

13. Password protect the Atera agent from end-user uninstalls

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    1,648 votes

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    31 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Austin Jarboe supported this idea  ·  Aug 4, 2022

14. Documentation Management

    1,262 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Austin Jarboe supported this idea  ·  Aug 4, 2022

15. Office 365 Integration

    1,593 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Austin Jarboe supported this idea  ·  Aug 4, 2022

16. Improved Customized Dashboard

    1,574 votes

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    52 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Austin Jarboe supported this idea  ·  Aug 4, 2022

17. Create ticket for customer without selecting contact person

    5 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Austin Jarboe commented  ·  Aug 4, 2022  ·  Edit…  ·  Delete…

    This is critical for my org too. We create tickets for various purposes that technicians can leave a time entry on. These tickets are more for our internal use and to track time on projects. As a workaround, I was going to create shared mailboxes in our MS365 environment for these customers and then create a "No Contact" Contact for every customer that uses this mailbox.

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    Austin Jarboe supported this idea  ·  Aug 4, 2022

18. Chat feature from the mobile app.

    72 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Austin Jarboe supported this idea  ·  Jul 28, 2022

19. Mobile App Improvements

    757 votes

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    42 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Austin Jarboe supported this idea  ·  Jul 28, 2022

20. Mobile Device Management

    2,317 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    Austin Jarboe supported this idea  ·  Jul 28, 2022