Settings and activity

23 results found

1. interactive map

   4 votes

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   3 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Travis Teinert supported this idea  ·  May 29, 2024

2. Live screenshot of device to see user activity

   414 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Travis Teinert supported this idea  ·  May 29, 2024

3. Need a report to tell me which devices for a customer are eligable for Windows 11

   404 votes

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   9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Travis Teinert supported this idea  ·  May 29, 2024

4. MS Office Updates

   769 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Travis Teinert supported this idea  ·  May 29, 2024

5. Free Dashboard Account

   918 votes

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   24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Travis Teinert supported this idea  ·  Feb 20, 2024

6. Dark mode view for the agera app Android and IOS please

   90 votes

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   4 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Travis Teinert supported this idea  ·  Feb 20, 2024

7. Dark Mode

   303 votes

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   10 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Travis Teinert supported this idea  ·  Feb 20, 2024

8. Splashtop SOS

   221 votes

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   9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Travis Teinert supported this idea  ·  Nov 13, 2023

9. Ubiquiti Integration

   923 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Travis Teinert supported this idea  ·  Nov 13, 2023

10. Add extra fields to the customer information and a full notes section per customer

    2 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Travis Teinert supported this idea  ·  Sep 15, 2023
    Travis Teinert shared this idea  ·  Aug 24, 2023

11. Mark customer as delinquent

    1 vote

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    0 comments  ·  Ideas and Feedback » Customers  ·  Edit…  ·  Delete…  ·  Admin →
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    Travis Teinert shared this idea  ·  Sep 15, 2023

12. Change Activity Status as an action for the ticket automation rules

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Travis Teinert supported this idea  ·  Sep 15, 2023

13. Automatically close tickets upon resolved alerts

    78 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Travis Teinert supported this idea  ·  Aug 24, 2023

14. Ability to assign a device to a ticket regardless of contact

    20 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Travis Teinert supported this idea  ·  Feb 9, 2023

15. Edit Ticket Notes

    247 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Travis Teinert supported this idea  ·  Jan 25, 2023

16. Separation between internal notes and communication from customers

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Travis Teinert supported this idea  ·  Jan 25, 2023

17. Adding Notes - Documentation

    97 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Travis Teinert supported this idea  ·  Jan 25, 2023

18. client notes

    35 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Travis Teinert supported this idea  ·  Jan 25, 2023

19. Notes under customers

    31 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Travis Teinert supported this idea  ·  Jan 25, 2023

20. Better organization for Attachments on Tickets

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Travis Teinert shared this idea  ·  Jan 25, 2023