Settings and activity

23 results found

1. interactive map

   4 votes

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   3 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Travis Teinert supported this idea  ·  May 29, 2024

2. Live screenshot of device to see user activity

   418 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Travis Teinert supported this idea  ·  May 29, 2024

3. Need a report to tell me which devices for a customer are eligable for Windows 11

   406 votes

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   10 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Travis Teinert supported this idea  ·  May 29, 2024

4. MS Office Updates

   774 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Travis Teinert supported this idea  ·  May 29, 2024

5. Free Dashboard Account

   923 votes

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   24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Travis Teinert supported this idea  ·  Feb 20, 2024

6. Dark mode view for the agera app Android and IOS please

   92 votes

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   4 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Travis Teinert supported this idea  ·  Feb 20, 2024

7. Dark Mode

   309 votes

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   10 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   
   

   Travis Teinert supported this idea  ·  Feb 20, 2024

8. Splashtop SOS

   222 votes

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   9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Travis Teinert supported this idea  ·  Nov 13, 2023

9. Ubiquiti Integration

   932 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Travis Teinert supported this idea  ·  Nov 13, 2023

10. Add extra fields to the customer information and a full notes section per customer

    2 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Travis Teinert supported this idea  ·  Sep 15, 2023
    Travis Teinert shared this idea  ·  Aug 24, 2023

11. Mark customer as delinquent

    1 vote

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    0 comments  ·  Ideas and Feedback » Customers  ·  Edit…  ·  Delete…  ·  Admin →
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    Travis Teinert shared this idea  ·  Sep 15, 2023

12. Change Activity Status as an action for the ticket automation rules

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Travis Teinert supported this idea  ·  Sep 15, 2023

13. Automatically close tickets upon resolved alerts

    81 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Travis Teinert supported this idea  ·  Aug 24, 2023

14. Ability to assign a device to a ticket regardless of contact

    20 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Travis Teinert supported this idea  ·  Feb 9, 2023

15. Edit Ticket Notes

    249 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Travis Teinert supported this idea  ·  Jan 25, 2023

16. Separation between internal notes and communication from customers

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Travis Teinert supported this idea  ·  Jan 25, 2023

17. Adding Notes - Documentation

    97 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Travis Teinert supported this idea  ·  Jan 25, 2023

18. client notes

    35 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Travis Teinert supported this idea  ·  Jan 25, 2023

19. Notes under customers

    31 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Travis Teinert supported this idea  ·  Jan 25, 2023

20. Better organization for Attachments on Tickets

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Travis Teinert shared this idea  ·  Jan 25, 2023