Settings and activity

36 results found

1. White label agent name

   164 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Jan 25, 2022

2. Server and VM Monitoring and Managemen for AD

   325 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Jan 25, 2022

3. Assign multiple technicians to a ticket

   407 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Jan 25, 2022

4. Ability to archive retired devices

   318 votes

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   3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Michael Cudjoe supported this idea  ·  Jan 25, 2022

5. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

   803 votes

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   40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Jan 25, 2022

6. Multi-Site Support

   298 votes

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   13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Jan 25, 2022

7. Send system information with Helpdesk Agent support tickets

   272 votes

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   6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Jan 25, 2022

8. White label mobile app for your customers

   389 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Jan 25, 2022

9. Revamped Helpdesk Agent

   343 votes

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   57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Jan 25, 2022

10. Mobile App Improvements

    746 votes

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    Planned  ·  40 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

11. Dark Mode

    1,905 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    Michael Cudjoe supported this idea  ·  Jan 25, 2022

12. Employee Onboarding/Offboarding Feature

    871 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

13. Documentation Management

    1,256 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

14. Integration with Direct messages systems

    848 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

15. Improved Customized Dashboard

    1,565 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

16. Mobile Device Management

    2,305 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    
    

    Best regards,

    The Atera Team

    
    

    Michael Cudjoe supported this idea  ·  Jan 25, 2022