Settings and activity

36 results found

1. White label agent name

   162 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Jan 25, 2022

2. Server and VM Monitoring and Managemen for AD

   321 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Jan 25, 2022

3. Assign multiple technicians to a ticket

   401 votes

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   15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Jan 25, 2022

4. Ability to archive retired devices

   306 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Jan 25, 2022

5. Warranty Information Collection

   516 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Jan 25, 2022

6. Multi-Site Support

   297 votes

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   13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Jan 25, 2022

7. Send system information with Helpdesk Agent support tickets

   268 votes

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   6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Jan 25, 2022

8. White label mobile app for your customers

   385 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Jan 25, 2022

9. Revamped Helpdesk Agent

   341 votes

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   56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Jan 25, 2022

10. Mobile App Improvements

    738 votes

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    Planned  ·  38 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

11. Atera Dark Mode

    1,755 votes

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    106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

12. Employee Onboarding/Offboarding Feature

    864 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

13. Documentation Management

    1,250 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

14. Integration with Direct messages systems

    840 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

15. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

16. Mobile Device Management

    2,289 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022