Settings and activity

32 results found

1. Duplicate or copy an existing ticket

   10 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Bekir Aydin supported this idea  ·  May 25, 2023

2. Export / import function Kowledge Base

   20 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Bekir Aydin supported this idea  ·  May 25, 2023

3. Custom Assets View

   15 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Bekir Aydin supported this idea  ·  May 25, 2023

4. Adding images in the custom assets module

   10 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Bekir Aydin supported this idea  ·  May 25, 2023

5. Customer Portal Should Include Assets

   68 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Bekir Aydin supported this idea  ·  May 25, 2023

6. Copy or include Devices with Custom Assets

   6 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Bekir Aydin supported this idea  ·  May 25, 2023

7. Change status of Tickets which are used in Invoice

   1 vote

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   0 comments  ·  Ideas and Feedback  ·  Edit…  ·  Delete…  ·  Admin →
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   Bekir Aydin shared this idea  ·  Nov 18, 2022

8. Ticket Rounding - 5 minutes | 10 minutes

   21 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Bekir Aydin supported this idea  ·  Nov 18, 2022

9. customer report

   134 votes

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   9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Bekir Aydin supported this idea  ·  Nov 3, 2022

10. Monitored Agent "addon" for Synology

    220 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Bekir Aydin supported this idea  ·  Nov 3, 2022

11. Ticket Checklist

    305 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Bekir Aydin supported this idea  ·  Nov 3, 2022

12. Revamped Helpdesk Agent

    342 votes

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    56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Bekir Aydin supported this idea  ·  Nov 3, 2022

13. Overall improvement of Patch Management

    332 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Bekir Aydin supported this idea  ·  Nov 3, 2022

14. Warranty Information Collection

    521 votes

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    10 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Bekir Aydin supported this idea  ·  Nov 3, 2022

15. Battery Health Report

    273 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Bekir Aydin supported this idea  ·  Nov 3, 2022

16. Network Discovery: Security Audit

    970 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Bekir Aydin supported this idea  ·  Nov 3, 2022

17. SNMP: MIB import instead of manual OID typing

    1,032 votes

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    24 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Bekir Aydin supported this idea  ·  Nov 3, 2022

18. Alert when agent uninstalled

    1,487 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Bekir Aydin supported this idea  ·  Nov 3, 2022

19. Office 365 Integration

    1,583 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Bekir Aydin supported this idea  ·  Nov 3, 2022

20. Add bank account information on invoice

    8 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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