Settings and activity

35 results found

1. Duplicate or copy an existing ticket

   8 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Bekir Aydin supported this idea  ·  May 25, 2023

2. Export / import function Kowledge Base

   18 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Bekir Aydin supported this idea  ·  May 25, 2023

3. Custom Assets View

   13 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Bekir Aydin supported this idea  ·  May 25, 2023

4. Adding images in the custom assets module

   8 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Bekir Aydin supported this idea  ·  May 25, 2023

5. Customer Portal Should Include Assets

   53 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Bekir Aydin supported this idea  ·  May 25, 2023

6. Copy or include Devices with Custom Assets

   4 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Bekir Aydin supported this idea  ·  May 25, 2023

7. Change status of Tickets which are used in Invoice

   1 vote

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   0 comments  ·  Ideas and Feedback  ·  Edit…  ·  Delete…  ·  Admin →
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   Bekir Aydin shared this idea  ·  Nov 18, 2022

8. Ticket Rounding - 5 minutes | 10 minutes

   20 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Bekir Aydin supported this idea  ·  Nov 18, 2022

9. customer report

   126 votes

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   9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Bekir Aydin supported this idea  ·  Nov 3, 2022

10. Monitored Agent "addon" for Synology

    209 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Bekir Aydin supported this idea  ·  Nov 3, 2022

11. Ticket Checklist

    257 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

    
    

    If you'd like to discuss your needs, please schedule some time for a call here:

    https://yakov-atera.youcanbook.me/

    
    

    All the best,

    Yakov

    Bekir Aydin supported this idea  ·  Nov 3, 2022

12. Microsoft Teams

    360 votes

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    4 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Bekir Aydin supported this idea  ·  Nov 3, 2022

13. Revamped Helpdesk Agent

    329 votes

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    Under Review  ·  52 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Bekir Aydin supported this idea  ·  Nov 3, 2022

14. Overall improvement of Patch Management

    303 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Bekir Aydin supported this idea  ·  Nov 3, 2022

15. Warranty Information Collection

    471 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Bekir Aydin supported this idea  ·  Nov 3, 2022

16. Battery Health Report

    247 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Bekir Aydin supported this idea  ·  Nov 3, 2022

17. View multiple screens on Splashtop at the same time.

    632 votes

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    33 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Bekir Aydin supported this idea  ·  Nov 3, 2022

18. Network Discovery: Security Audit

    923 votes

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    Under Review  ·  18 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Bekir Aydin supported this idea  ·  Nov 3, 2022

19. SNMP: MIB import instead of manual OID typing

    991 votes

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    21 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Bekir Aydin supported this idea  ·  Nov 3, 2022

20. alert when agent uninstalled

    1,292 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Bekir Aydin supported this idea  ·  Nov 3, 2022