Settings and activity

523 results found

1. Asset labels & QR codes

   145 votes

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   6 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021

2. Assign multiple technicians to a ticket

   405 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021

3. Customize emails for alerts

   60 votes

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   3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021

4. Sonicwall integration

   51 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021

5. Mobile App Improvements

   742 votes

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   Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021
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   John Dutoit commented  ·  Dec 16, 2021  ·  Edit…  ·  Delete…

   Please also provide for the mobile application:
   be able to change the customer ticket
   be able to assign a machine directly when creating the ticket not just to a contact
   be able to change the "type" of telephone call, not just the number of the mobile device, examples: 3CX, PBX)as in e-mails when we let a number list of choices be pressed for a long time

   And Open the contact and have access to detailed information, for example choose another phone number

   thanks in advance

   Save Submitting...

6. Alert statuses and repetitive reminders

   75 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021

7. Include network mapping

   109 votes

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   4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021

8. Manage Acronis backups from within Atera

   112 votes

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   0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021

9. "Warning" when resolving a ticket without adding time entry

   138 votes

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   11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 16, 2021

10. Active Directory Devices sync

    206 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

11. Ability to purchase just 1 license for Network Discovery

    167 votes

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    8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

12. Choose number of devices to view per page

    172 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

13. customer report

    133 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

14. Devices Tab

    102 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

15. Add a report for the last 10 users to log on to a machine and the login time

    75 votes

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    3 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

16. White label agent name

    163 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

17. Monitored Agent "addon" for Synology

    219 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

18. Server and VM Monitoring and Managemen for AD

    324 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

19. Password History

    132 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021

20. Remote Connection Report

    160 votes

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    14 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 16, 2021