Settings and activity

17 results found

1. Password protect the Atera agent from end-user uninstalls

   1,632 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Josh Waulters supported this idea  ·  Oct 26, 2021

2. Send system information with Helpdesk Agent support tickets

   272 votes

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   6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Josh Waulters supported this idea  ·  Oct 26, 2021

3. White label mobile app for your customers

   394 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Josh Waulters supported this idea  ·  Oct 26, 2021

4. Mobile App Improvements

   756 votes

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   42 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Josh Waulters supported this idea  ·  Oct 26, 2021

5. Improved Billing

   279 votes

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   52 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Josh Waulters supported this idea  ·  Oct 26, 2021
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   Josh Waulters commented  ·  Oct 26, 2021  ·  Edit…  ·  Delete…

   Invoicing - The categories column should filter the products/rates column. If I select Labor in the category column, only the pre-defined labor rates should populate as options in the rates column.

   Save Submitting...

6. Dark Mode

   1,941 votes

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   124 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   Best regards,

   The Atera Team

   Josh Waulters supported this idea  ·  Oct 26, 2021

7. Sophos Integration

   669 votes

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   27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Josh Waulters supported this idea  ·  Oct 26, 2021

8. Employee Onboarding/Offboarding Feature

   884 votes

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   7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Josh Waulters supported this idea  ·  Oct 26, 2021

9. Network Discovery: Security Audit

   978 votes

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   19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Josh Waulters supported this idea  ·  Oct 26, 2021

10. Documentation Management

    1,262 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Josh Waulters supported this idea  ·  Oct 26, 2021

11. Integration with Direct messages systems

    854 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Josh Waulters supported this idea  ·  Oct 26, 2021

12. Improved Customized Dashboard

    1,574 votes

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    52 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Josh Waulters supported this idea  ·  Oct 26, 2021

13. Mobile Device Management

    2,316 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    Josh Waulters supported this idea  ·  Oct 26, 2021

14. Quoting

    83 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Josh Waulters supported this idea  ·  Oct 26, 2021

15. Add cost price on contract.

    11 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Josh Waulters supported this idea  ·  Oct 26, 2021

16. For "click to pay" from email, credit card processing

    26 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Josh Waulters supported this idea  ·  Oct 26, 2021

17. Billing of recurring monthly/annual items (not contracts)

    60 votes

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    4 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Josh Waulters supported this idea  ·  Oct 26, 2021