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17 results found

  1. Password protect the Atera agent from end-user uninstalls

    1,630 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Josh Waulters supported this idea  · 

  2. Send system information with Helpdesk Agent support tickets

    272 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Josh Waulters supported this idea  · 

  3. White label mobile app for your customers

    393 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Josh Waulters supported this idea  · 

  4. Mobile App Improvements

    753 votes

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    41 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Josh Waulters supported this idea  · 

  5. Improved Billing

    279 votes

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    52 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Josh Waulters supported this idea  · 
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    Josh Waulters commented  · 

    Invoicing - The categories column should filter the products/rates column. If I select Labor in the category column, only the pre-defined labor rates should populate as options in the rates column.

  6. Dark Mode

    1,932 votes

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    124 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Josh Waulters supported this idea  · 

  7. Sophos Integration

    669 votes

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    27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Josh Waulters supported this idea  · 

  8. Employee Onboarding/Offboarding Feature

    882 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Josh Waulters supported this idea  · 

  9. Network Discovery: Security Audit

    978 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Josh Waulters supported this idea  · 

  10. Documentation Management

    1,262 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Josh Waulters supported this idea  · 

  11. Integration with Direct messages systems

    854 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Josh Waulters supported this idea  · 

  12. Improved Customized Dashboard

    1,574 votes

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    52 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Josh Waulters supported this idea  · 

  13. Mobile Device Management

    2,314 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team

    Josh Waulters supported this idea  · 

  14. Quoting

    83 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Josh Waulters supported this idea  · 

  15. Add cost price on contract.

    11 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Josh Waulters supported this idea  · 

  16. For "click to pay" from email, credit card processing

    26 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Josh Waulters supported this idea  · 

  17. Billing of recurring monthly/annual items (not contracts)

    60 votes

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    4 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Josh Waulters supported this idea  ·