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19 results found

  1. Password protect the Atera agent from end-user uninstalls

    1,532 votes

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    26 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Josh Waulters supported this idea  · 

  2. Send system information with Helpdesk Agent support tickets

    260 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Josh Waulters supported this idea  · 

  3. Search bar enhancements

    277 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Josh Waulters supported this idea  · 

  4. White label mobile app for your customers

    369 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Josh Waulters supported this idea  · 

  5. Mobile App Improvements

    679 votes

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    Planned  ·  35 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Josh Waulters supported this idea  · 

  6. Improved Billing

    269 votes

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    Under Review  ·  50 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Josh Waulters supported this idea  · 
    An error occurred while saving the comment
    Josh Waulters commented  · 

    Invoicing - The categories column should filter the products/rates column. If I select Labor in the category column, only the pre-defined labor rates should populate as options in the rates column.

  7. Atera Dark Mode

    1,625 votes

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    Under Review  ·  81 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Josh Waulters supported this idea  · 

  8. Sophos Integration

    632 votes

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    Under Review  ·  21 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Josh Waulters supported this idea  · 

  9. Employee Onboarding/Offboarding Feature

    822 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Josh Waulters supported this idea  · 

  10. Network Discovery: Security Audit

    923 votes

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    Under Review  ·  18 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Josh Waulters supported this idea  · 

  11. Documentation Management

    1,194 votes

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    Under Review  ·  20 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Josh Waulters supported this idea  · 

  12. Integration with Direct messages systems

    806 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

    Josh Waulters supported this idea  · 

  13. Improved Customized Dashboard

    1,509 votes

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    Under Review  ·  48 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Josh Waulters supported this idea  · 

  14. Mobile Device Management

    2,191 votes

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    85 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Josh Waulters supported this idea  · 

  15. Quoting

    76 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Josh Waulters supported this idea  · 

  16. Work order & Estimates

    8 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Josh Waulters supported this idea  · 

  17. Add cost price on contract.

    10 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Josh Waulters supported this idea  · 

  18. For "click to pay" from email, credit card processing

    22 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Josh Waulters supported this idea  · 

  19. Billing of recurring monthly/annual items (not contracts)

    54 votes

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    4 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Josh Waulters supported this idea  ·