Settings and activity

15 results found

1. Customers with multiple office locations

   29 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Josue garcia supported this idea  ·  Feb 8, 2024

2. Assign a contact to multiple agents and/or assign multiple contacts to an agent

   184 votes

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   29 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Josue garcia supported this idea  ·  Feb 8, 2024

3. Include Script execution on ticket automation

   5 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Josue garcia shared this idea  ·  Feb 8, 2024

4. Free Dashboard Account

   919 votes

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   24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Josue garcia supported this idea  ·  Feb 8, 2024

5. Software install/uninstall email alert

   38 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Josue garcia supported this idea  ·  Jan 18, 2024

6. Activity Status "Awaiting on customer reply" should stop the SLA as well

   104 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Josue garcia supported this idea  ·  Jan 18, 2024

7. knowledge Base Organization per customer

   2 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Josue garcia shared this idea  ·  Jan 18, 2024

8. Trigger script after monitored device goes down

   6 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Josue garcia supported this idea  ·  Apr 10, 2023

9. Remote Connection Report

   157 votes

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   12 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Josue garcia supported this idea  ·  Apr 10, 2023

10. Password protect the Atera agent from end-user uninstalls

    1,607 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Josue garcia supported this idea  ·  Apr 10, 2023

11. Admin account without licence, licensing only for management.....

    137 votes

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    9 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Josue garcia supported this idea  ·  Apr 10, 2023

12. Alert when agent uninstalled

    1,480 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Josue garcia supported this idea  ·  Apr 10, 2023

13. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Josue garcia supported this idea  ·  Oct 13, 2021

14. Mobile Device Management

    2,289 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Josue garcia supported this idea  ·  Oct 13, 2021

15. SNMP: MIB import instead of manual OID typing

    1,026 votes

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    22 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Josue garcia supported this idea  ·  Oct 13, 2021