Settings and activity

14 results found

1. Multi-Site Support

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   35 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Josue garcia supported this idea  ·  Feb 8, 2024

2. Assign a contact to multiple agents and/or assign multiple contacts to an agent

   193 votes

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   31 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   You can also follow this in our Public Roadmap.

   Best regards,

   The Atera Team

   Josue garcia supported this idea  ·  Feb 8, 2024

3. Include Script execution on ticket automation

   5 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Josue garcia shared this idea  ·  Feb 8, 2024

4. Free Dashboard Account

   965 votes

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   32 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Josue garcia supported this idea  ·  Feb 8, 2024

5. Software install/uninstall email alert

   41 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Josue garcia supported this idea  ·  Jan 18, 2024

6. Activity Status "Awaiting on customer reply" should stop the SLA as well

   113 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Josue garcia supported this idea  ·  Jan 18, 2024

7. knowledge Base Organization per customer

   2 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Josue garcia shared this idea  ·  Jan 18, 2024

8. Trigger script after monitored device goes down

   6 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Josue garcia supported this idea  ·  Apr 10, 2023

9. Remote Connection Report

   163 votes

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   14 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Josue garcia supported this idea  ·  Apr 10, 2023

10. Password protect the Atera agent from end-user uninstalls

    1,630 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Josue garcia supported this idea  ·  Apr 10, 2023

11. Admin account without licence, licensing only for management.....

    140 votes

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    9 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Josue garcia supported this idea  ·  Apr 10, 2023

12. Alert when agent uninstalled

    1,496 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Josue garcia supported this idea  ·  Apr 10, 2023

13. Improved Customized Dashboard

    1,574 votes

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    52 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Josue garcia supported this idea  ·  Oct 13, 2021

14. Mobile Device Management

    2,314 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    Josue garcia supported this idea  ·  Oct 13, 2021