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15 results found

  1. Customers with multiple office locations

    27 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Josue garcia supported this idea  · 

  2. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    172 votes

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    27 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Josue garcia supported this idea  · 

  3. Include Script execution on ticket automation

    5 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Josue garcia shared this idea  · 

  4. Free Dashboard Account

    865 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Josue garcia supported this idea  · 

  5. Software install/uninstall email alert

    36 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Josue garcia supported this idea  · 

  6. Activity Status "Awaiting on customer reply" should stop the SLA as well

    101 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Josue garcia supported this idea  · 

  7. knowledge Base Organization per customer

    2 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Josue garcia shared this idea  · 

  8. Trigger script after monitored device goes down

    6 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Josue garcia supported this idea  · 

  9. Remote Connection Report

    152 votes

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    12 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Josue garcia supported this idea  · 

  10. Password protect the Atera agent from end-user uninstalls

    1,578 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Josue garcia supported this idea  · 

  11. Admin account without licence, licensing only for management.....

    133 votes

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    9 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Josue garcia supported this idea  · 

  12. Alert when agent uninstalled

    1,426 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Josue garcia supported this idea  · 

  13. Improved Customized Dashboard

    1,542 votes

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    Under Review  ·  49 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Josue garcia supported this idea  · 

  14. Mobile Device Management

    2,247 votes

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    86 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Josue garcia supported this idea  · 

  15. SNMP: MIB import instead of manual OID typing

    1,011 votes

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    22 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Josue garcia supported this idea  ·