Include Script execution on ticket automation
automation that triggers a healing script upon ticket creation , offering immediate response to issues and potentially resolving them without manual intervention
5
votes
Josue garcia
shared this idea
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Oseias
commented
I fully agree with this suggestion. The ability to execute scripts through ticket automation would be extremely beneficial. It would allow an immediate response to issues and could resolve them without manual intervention, saving time and improving the efficiency of our support processes.