Skip to content
← Got a new feature idea? Share it!

Settings and activity

16 results found

  1. Forced log out

    26 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    6 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Paul Greeff commented  · 

    There has been no further comment on this request for two and a half years. Not sure how many votes you need to push this over the line, but it really would be great not to be logged out unexpectedly.

    An error occurred while saving the comment
    Paul Greeff commented  · 

    If a session time-out is absolutely necessary, can you add a prompt on-screen with a 30 second countdown? I have been logged out while updating a ticket dozens of times and it is very disruptive.

    Paul Greeff supported this idea  · 

  2. Advanced Filters - Media Type

    5 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Paul Greeff supported this idea  · 

  3. to do

    8 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Paul Greeff commented  · 

    We use Atera tickets to track time spent on projects, and not just day-to-day support requests. Currently we use Excel files to track actions against each task or phase in a project, but it would be very useful to have a list of tasks in the ticket to check off when completed, so the pending items can be seen easily when viewing the ticket.

    Paul Greeff supported this idea  · 

  4. Auditability and compliance

    69 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Paul Greeff supported this idea  · 

  5. Warranty Information Collection

    518 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    8 comments  ·  Ideas and Feedback » Agent  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Paul Greeff supported this idea  · 

  6. Audit Logs not showing Atera Scripts being deleted/created/modified

    19 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Paul Greeff commented  · 

    Recently somebody deleted a script in our setup and the log does not show this. I assume it was not a malicious act, but without knowing who dunnit, I dunno who to keel-haul. I imagine the chaos if an employee went rogue right before leaving the company and caused havoc in Atera - how would we know what was done? How would we know things are being done before a lot of damage is done?

    Paul Greeff supported this idea  · 

  7. Audit Report for All Companies not just one at a time.

    10 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Paul Greeff supported this idea  · 

  8. More info in Audit Log

    12 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Ideas and Feedback » Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Paul Greeff supported this idea  · 

  9. Hardware inventory

    649 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    8 comments  ·  Ideas and Feedback » Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Paul Greeff supported this idea  · 

  10. Alert when agent uninstalled

    1,483 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Paul Greeff supported this idea  · 

  11. Free Dashboard Account

    922 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Paul Greeff supported this idea  · 

  12. Enable time-out to automatically sign out of Atera if inactive for given time

    11 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Paul Greeff supported this idea  · 

  13. Edit Ticket Notes

    249 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    26 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Paul Greeff supported this idea  · 

  14. Project Ticket

    241 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    7 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Paul Greeff supported this idea  · 

  15. Assign multiple technicians to a ticket

    402 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    15 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Paul Greeff supported this idea  · 

  16. Integration with Direct messages systems

    841 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Paul Greeff supported this idea  ·