Settings and activity
16 results found
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25 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment An error occurred while saving the comment 
Paul Greeff
commented
If a session time-out is absolutely necessary, can you add a prompt on-screen with a 30 second countdown? I have been logged out while updating a ticket dozens of times and it is very disruptive.
Paul Greeff
supported this idea
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5 votesPaul Greeff
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7 votes
An error occurred while saving the comment Paul Greeff
commented
We use Atera tickets to track time spent on projects, and not just day-to-day support requests. Currently we use Excel files to track actions against each task or phase in a project, but it would be very useful to have a list of tasks in the ticket to check off when completed, so the pending items can be seen easily when viewing the ticket.
Paul Greeff
supported this idea
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67 votesPaul Greeff
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499 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Paul Greeff
supported this idea
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18 votes
An error occurred while saving the comment Paul Greeff
commented
Recently somebody deleted a script in our setup and the log does not show this. I assume it was not a malicious act, but without knowing who dunnit, I dunno who to keel-haul. I imagine the chaos if an employee went rogue right before leaving the company and caused havoc in Atera - how would we know what was done? How would we know things are being done before a lot of damage is done?
Paul Greeff
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10 votesPaul Greeff
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11 votesPaul Greeff
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586 votesPaul Greeff
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1,426 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
Paul Greeff
supported this idea
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866 votesPaul Greeff
supported this idea
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11 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Paul Greeff
supported this idea
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235 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Paul Greeff
supported this idea
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222 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Paul Greeff
supported this idea
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385 votes
Hey all,
We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.
Your feedback will be invaluable as we shape this feature to meet your needs and preferences.
If you'd like to provide input on this feature, please schedule some time for a call using the link below:
Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.
All the best,
Yakov
Paul Greeff
supported this idea
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823 votes
Hey all,
We're currently designing an integration of Microsoft Teams with Atera.
We'd love to hear what are your expectations from such an integration.
Please answer this 1-minute survey if you'd like to provide your feedback.
Looking forward to hearing your thoughts.
Thank you,
Yakov Gorbulsky | Product Manager
Paul Greeff
supported this idea
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There has been no further comment on this request for two and a half years. Not sure how many votes you need to push this over the line, but it really would be great not to be logged out unexpectedly.