Settings and activity

16 results found

1. Forced log out

   26 votes

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   6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Paul Greeff commented  ·  Mar 14, 2024  ·  Edit…  ·  Delete…

   There has been no further comment on this request for two and a half years. Not sure how many votes you need to push this over the line, but it really would be great not to be logged out unexpectedly.

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   Paul Greeff commented  ·  Nov 8, 2021  ·  Edit…  ·  Delete…

   If a session time-out is absolutely necessary, can you add a prompt on-screen with a 30 second countdown? I have been logged out while updating a ticket dozens of times and it is very disruptive.

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   Paul Greeff supported this idea  ·  Nov 8, 2021

2. Advanced Filters - Media Type

   5 votes

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   1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Paul Greeff supported this idea  ·  Dec 13, 2023

3. to do

   8 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Paul Greeff commented  ·  Dec 13, 2023  ·  Edit…  ·  Delete…

   We use Atera tickets to track time spent on projects, and not just day-to-day support requests. Currently we use Excel files to track actions against each task or phase in a project, but it would be very useful to have a list of tasks in the ticket to check off when completed, so the pending items can be seen easily when viewing the ticket.

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   Paul Greeff supported this idea  ·  Dec 13, 2023

4. Auditability and compliance

   69 votes

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   6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Paul Greeff supported this idea  ·  Dec 13, 2023

5. Warranty Information Collection

   519 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Paul Greeff supported this idea  ·  Dec 13, 2023

6. Audit Logs not showing Atera Scripts being deleted/created/modified

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Paul Greeff commented  ·  Dec 13, 2023  ·  Edit…  ·  Delete…

   Recently somebody deleted a script in our setup and the log does not show this. I assume it was not a malicious act, but without knowing who dunnit, I dunno who to keel-haul. I imagine the chaos if an employee went rogue right before leaving the company and caused havoc in Atera - how would we know what was done? How would we know things are being done before a lot of damage is done?

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   Paul Greeff supported this idea  ·  Dec 13, 2023

7. Audit Report for All Companies not just one at a time.

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Paul Greeff supported this idea  ·  Dec 13, 2023

8. More info in Audit Log

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Paul Greeff supported this idea  ·  Dec 13, 2023

9. Hardware inventory

   651 votes

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   9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Paul Greeff supported this idea  ·  Dec 13, 2023

10. Alert when agent uninstalled

    1,483 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Paul Greeff supported this idea  ·  Dec 13, 2023

11. Free Dashboard Account

    942 votes

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    28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Paul Greeff supported this idea  ·  Dec 13, 2023

12. Enable time-out to automatically sign out of Atera if inactive for given time

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Paul Greeff supported this idea  ·  Nov 8, 2021

13. Edit Ticket Notes

    249 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Paul Greeff supported this idea  ·  Sep 6, 2021

14. Project Ticket

    243 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Paul Greeff supported this idea  ·  Sep 6, 2021

15. Assign multiple technicians to a ticket

    403 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Paul Greeff supported this idea  ·  Sep 6, 2021

16. Integration with Direct messages systems

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Paul Greeff supported this idea  ·  Sep 6, 2021