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54 results found

  1. Mobile Device Management

    2,289 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Dexter Thrift supported this idea  · 

  2. Password protect the Atera agent from end-user uninstalls

    1,607 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Dexter Thrift supported this idea  · 

  3. Alert Tickets

    33 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dexter Thrift supported this idea  · 

  4. Rolling Time Sheet for clients

    16 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Admin →
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    Dexter Thrift commented  · 

    This would be a nice quality of life addition. A sort of nested timesheet. We have an on going timesheet for mass laptop installs for one client that has spanned over the course of a few months. I know that the better way is to make a ticket for each location and each set of laptops installed or to just reference the timesheets entered, but some sort of nested time sheet function would be neat to have. I've done this for over 25 years.

    Dexter Thrift supported this idea  · 

  5. Software inventory to include Microsoft store apps/appx packages

    12 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Admin →
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    Dexter Thrift supported this idea  · 

  6. calendar dashboard

    39 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Dexter Thrift supported this idea  · 

  7. Screen / Monitors preview (somewhat blurred) before initiating remote session

    18 votes

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    3 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Dexter Thrift supported this idea  · 

  8. A means to handle separate locations

    27 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Dexter Thrift supported this idea  · 

  9. The ability to Remove or Edit the default Ticket fields

    50 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dexter Thrift supported this idea  · 

  10. Can we can setup an alert notification when a new device is added to our account? We had rogue devices get installed and never knew

    24 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Dexter Thrift supported this idea  · 

  11. Ticket Checklist

    299 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dexter Thrift supported this idea  · 

  12. "suspend" button to suspend monitoring and automations for a customer

    10 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Admin →
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    Dexter Thrift supported this idea  · 

  13. Alert when an agent comes back online

    110 votes

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    4 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Dexter Thrift supported this idea  · 

  14. Notification History

    25 votes

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    2 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Dexter Thrift supported this idea  · 

  15. Automated rules based on Criteria

    39 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Dexter Thrift supported this idea  · 

  16. Add a report to find machines not logged in to for > x days

    8 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Dexter Thrift supported this idea  · 

  17. Custom device policies to generate notifications

    6 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Dexter Thrift supported this idea  · 

  18. Include the Agent Name in the Title for Browser Tab

    32 votes

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    5 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Dexter Thrift supported this idea  · 

  19. Allow a customer contact to access to multiple devices using Work From Home feature.

    38 votes

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    0 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Dexter Thrift supported this idea  · 

  20. Script Error to Show if The Script is Incorrect

    16 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Dexter Thrift supported this idea  · 
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