Settings and activity

55 results found

1. Scheduled Tickets Filter or Search Option

   11 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   
   

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   An error occurred while saving the comment
   Andrew Clifton commented  ·  Jul 8, 2022  ·  Edit…  ·  Delete…

   If you do a lot of scheduled tickets its difficult to find the one your after to edit.

   Save Submitting...
   Andrew Clifton supported this idea  ·  Jul 8, 2022

2. Remote Support from Linux

   149 votes

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   11 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Andrew Clifton supported this idea  ·  Feb 9, 2022

3. White label agent name

   165 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Andrew Clifton supported this idea  ·  Feb 9, 2022

4. Monitored Agent "addon" for Synology

   222 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Andrew Clifton supported this idea  ·  Feb 9, 2022

5. Assign multiple technicians to a ticket

   415 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Andrew Clifton supported this idea  ·  Feb 9, 2022

6. RAID Monitoring for servers

   382 votes

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   15 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Andrew Clifton supported this idea  ·  Feb 9, 2022

7. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

   816 votes

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   40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Andrew Clifton supported this idea  ·  Feb 9, 2022

8. Multi-Site Support

   412 votes

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   35 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Andrew Clifton supported this idea  ·  Feb 9, 2022

9. Dark Mode

   1,928 votes

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   123 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   Best regards,

   The Atera Team

   Andrew Clifton supported this idea  ·  Feb 9, 2022

10. Employee Onboarding/Offboarding Feature

    880 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Andrew Clifton supported this idea  ·  Feb 9, 2022

11. Office 365 Integration

    1,591 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Andrew Clifton supported this idea  ·  Feb 9, 2022

12. Option to remove Add-on Tabs

    12 votes

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    1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Andrew Clifton supported this idea  ·  Feb 9, 2022

13. Role management

    132 votes

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    Planned  ·  30 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Andrew Clifton commented  ·  Aug 18, 2021  ·  Edit…  ·  Delete…

    Remove permission from users being able to merge tickets.

    Save Submitting...
    Andrew Clifton supported this idea  ·  Aug 18, 2021

14. Shared Threshold Library

    168 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Andrew Clifton supported this idea  ·  Aug 18, 2021

15. Documentation Management

    1,261 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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