Settings and activity

39 results found

1. Block folder inheritance for an agent

   9 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   David Fletcher supported this idea  ·  Dec 6, 2024

2. Activity Status Ticket Flow Rule

   10 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   David Fletcher supported this idea  ·  Sep 20, 2024

3. Automatically Enable 'Availability Monitoring' for newly installed agents

   4 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   David Fletcher supported this idea  ·  Jun 6, 2024

4. Export lists

   7 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   David Fletcher supported this idea  ·  Jan 18, 2024

5. export device query results

   25 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   David Fletcher supported this idea  ·  Jan 18, 2024

6. Allow Ticket Automation to Remove Assigned Tech

   5 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   David Fletcher supported this idea  ·  Jan 5, 2024

7. Improve SNMP module (consolidated)

   171 votes

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   56 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   David Fletcher supported this idea  ·  Dec 14, 2023

8. More detailed release notes

   5 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   David Fletcher shared this idea  ·  Nov 2, 2023

9. Print a Ticket

   128 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   David Fletcher supported this idea  ·  Sep 21, 2023

10. Printer management

    151 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

11. Admin account without licence, licensing only for management.....

    139 votes

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    9 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

12. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    189 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

13. customer report

    134 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

14. PDF Preview Window

    174 votes

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    10 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    David Fletcher supported this idea  ·  Sep 21, 2023

15. Schedule existing tickets

    175 votes

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    19 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

16. Merge Agents

    171 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

17. Uninstall software installed by Chocolatey

    236 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

18. "Work from Home" Simultaneous Dual-Monitor Support

    233 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    David Fletcher supported this idea  ·  Sep 21, 2023

19. Install agent on Synology, QNAP or Raspberry Pi

    370 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

20. Assign multiple technicians to a ticket

    407 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023