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73 results found

  1. We currently Run Mac, Windows and Linux. A way to pull the Filevault recovery key just like the bitlocker key would be useful when users are traveling and have an issue. You can not always ensure that they have a copy of their key laying around in case of damage that needs to be repaired before they can return home.

    5 votes

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  2. While the risks of ChatGPT and AI are still being identified, Atera should implement an On\Off button, giving organizations the ability to turn off ChatGPT until they are comfortable with the risks.

    3 votes

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  3. 4 votes

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  4. Add a description to the Access List. Although the IP address helps identify the location, adding a description will help navigation and identification.

    2 votes

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  5. Allow dashboard notification for users attempting to install their own software, that do not have administrative permissions to do so. Give technicians the ability to review and then authorize installation that would "temporarily" grant admin permissions to that specific instance

    3 votes

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  6. When there are 0-day threats, it would be great to target machines with the 0-day patches released from Microsoft etc... and made available from the Software Installation option and being able to search for the KB number to deploy.
    Alternatively if Atera had its own storage available to its customers to reference for the afore mentioned updates. Customers could download their own patches and search for them to be deployed centrally.

    14 votes

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  7. ISO 27001 and 27002

    4 votes

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  8. To obtain custom field data in an automated script, the API Key is required to be in the script in plain text.
    The agent on the end point running the script should already have access to the custom fields in its own asset and parent customer records.
    Please create a Atera Powershell module that can obtain custom field data without requiring the API Key.

    3 votes

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  9. Please consider allowing more than 1 device to login to Atera with Windows Hello credentials through Auth0.

    17 votes

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    4 comments  ·  Security  ·  Admin →
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  10. Enable generating a totp code within password manager for client passwords stored in password manager

    18 votes

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    1 comment  ·  Security  ·  Admin →
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  11. When I get help from support i'm often asked to grant them access. From that time I don't know who is logged on and for how long. I have some sensitive info in my system, i.e. all my customers equipment.

    I trust nobody so I would like to be able to see who is logged on to my system at all times!

    5 votes

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  12. If a user is WFH you need to be able to disable the file transfer option for users or at minimum, if you are accessing someones files/downloading them, the end user should recieve an alert/notification similar to if you connected into their machine, that "AdminXXXX has downloaded a file". I think that would be a basic security/privacy requirement. Fact you can just download files without end person knowing isn't right.

    2 votes

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  13. The ability to Lock access to your home country and also be able to Lock to Azure static IPs if you have Geo remote users and want them to use a host VDI that is Geo located in your home country/ Region.

    19 votes

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    1 comment  ·  Security  ·  Admin →
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  14. That will be great if you integrate Atera with the Teramind platform (https://www.teramind.co/). They provide user monitoring and threat prevention solutions. They offer the following features

    Security & Compliance
    Insider Threat Prevention
    Employee Monitoring
    Compliance Management
    User & Entity Behavior Analytics (UEBA)
    Behavioral Data Loss Prevention (DLP)
    Insider Fraud Detection

    3 votes

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  15. It would be good if Atera would commission a third party to undertake a security audit of the Atera platform and publish the report. How can we provide any kind of assurance to our customers when we do not even know if security is being looked at?

    If Atera suffers from a breach what can we say to our customers? We use a random product that we have no idea the security of it and they got hacked?

    77 votes

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    1 comment  ·  Security  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  16. To help automate security it would be nice for Atera to check if a customer has experienced a breach or their data has been compromised on the dark web. To protect system admins.

    13 votes

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  17. 1 vote

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  18. The idea is for the API call to provide security posture details that can then be used to make 802.1X authorization, remediation decisions. Since the agent is already installed on the device, it should be easy to remediate the issues and then grant access. Some values to include:

    Security:

    Antivirus: Bitdefender Endpoint Security Tools Antimalware (Installed or not)
    Status: Active or not active

    Anti spyware:
    Status: Active and Updated or not active and outdated

    Firewall: Bitdefender Endpoint Security Tools Firewall
    Status: Active and Updated or not active and outdated

    Patch Status:

    Also, can get windows security patch details? Like what…

    2 votes

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  19. Ability to add a label/description against each IP address listed in the 2FA Access List. If you end up with a long list of IP addresses, it can be difficult to keep track of current IP addresses and identify IP address which are no longer current and should be removed.

    3 votes

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  20. 2FA : it should remember my settings. Right now, there are 8 clicks to log in. I just want to put in the passwords and 2FA, not biometric. Would be nice for it to remember how we want to log in. Too many clicks. It keeps showing me all the options every single time

    8 votes

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    1 comment  ·  Security  ·  Admin →
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