389 results found
-
Support Automation Profile on Unassigned
Would be convenient if we could assign automation profiles on the Unassigned folder for customers. It's just not doable to move every single new agent from Unassigned to a different folder just so you can differentiate between servers and PC's/laptops.
2 votes -
Increase 3rd Party Patch Library Regardless of Install Source
Currently you only offer 17 third party apps for patching. Competitors have many more and without the need for the software to be installed via Chocolaty. Please consider increasing this library.
10 votesHello, Thanks so much for submitting your idea!
We have recently increased our software repository and the list can be viewed in our knowledge base article: https://support.atera.com/hc/en-us/articles/360015462840-Automate-software-patching
If you have any additional requests, please drop them in the feature or reach out to the team.
Thank you.
-
Add a feature that provides the same control as the Windows Update for Business 'Select the target feature update version' GPO option
Windows Update for Business 'Select the target feature update version' GPO option provides simple control of feature updates, will keep all systems at that feature update level so don't end up with a mixed environment.
It is also a way to stop Windows 11 from being proffererd to users, if it is set to a Windows 10 feature update version.1 vote -
Ignore Update
It would be really helpful to be able to hide/ignore certain updates on a per device basis and would actually work with the windows update on the device to also hide and ignore it..
2 votes -
Feature - Failed Login Attempts - Configuration
Dear Sir or Madam,
For the above mentioned feature we would like to be able to edit the configuration of the failed login attempts.
From how many failed login attempts in which time period should a message be issued.
The extension of this feature would help us a lot to use the monitoring with Atera as the only monitoring software.
With kind regards
3 votes -
Have offline agents check for pending automations when they check in
Currently if a device is offline during a scheduled automation, the automation won't attempt to run again until the same time the next day. It would be nice to have an option to have the automation run as soon as the device comes online.
6 votes -
List the patch install date in the patch feedback report
List patch install date in report so we know going into it few days later how many were installed on scheduled day and how many were installed in the following days.
14 votes -
upgrade to win11 blocker patch
I am looking up to block/exclude the win11 upgrade patch. Can atera please facilitate that option asap as the users are trying to upgrade the patch which later hampering the work.
3 votes -
Notes in automation
A notes section for each Automation Profile created, to give a brief description and summary.
1 vote -
It Automation Profile Apply in Bulk
Your IT Automation profile has no bulk changes. Can’t tick them all. Have to do it all manually
3 votes -
http/s Monitoring and if it fails not only inform, allow to connect to a PC and restart Service or reboot
Monitoring if a specific Page/Line is online like i.e. www.atera.com. if the page is not responding as expected, then allow to associate a monitored PC/Server to i.e. restart a Service or Reboot Device
1 vote -
provide a way to remove IT automation profiles from multiple devices
if we can have a list of all IT automation profiles applied to devices and just click on a list and remove.
4 votes -
SMS
Send an SMS to a Client ,upon any critical issue. Best if we can set time range for SMS.
Example : Send SMS upon critical Errors on Saturdays and Sundays11 votes -
allowing us to use a certain template when selecting "Send ticket reply to contacts by email"
Please allow us to set a specific email template when selecting the "Send ticket reply to contacts by email" feature.
This is a great tool and all, but there is absolutely no way to edit the automated email the customer receives when one of our technicians replies to their ticket.
The first instinct of the customer is to reply to the email sent, when they reply to the email, it just sends it t our tech's Outlook email address. Then the ticket conversation is in multiple locations.
It defeats the purpose of having a ticketing chat system if all of…
3 votes -
Wingate Software Updates
Wingate instead of chocolatey/homebrew: it takes the updates from the editor right away so if there is an issue, it is coming directly from the editor and not someone who posted the update. Chocolatey does not verify the update. Wingate takes from Microsoft. So if they deploy the wrong version, it's Microsoft's fault. It is native with windows 11 and 21.h1 or 21.h2.
2 votes -
IT Automation on new agents
"Run the profile on newly installed agents" need a automation profile for the customer and it would affect all new agents. Why not "Run the profile on new assigned agents" when the agent will get the profile assigned manually, by folder or by customer. So we have a much better flexibility.
8 votes -
HEIF Image Extensions from Microsoft Store
Id like to be able to install software on the Microsoft Store. Specifically, I need HEIF Image Extensions to be able to push to all users. But Being able to include anything from the MS store would be amazing.
1 vote -
Patch Management & Customer Folder Applied To
While it is great we can select specific patch management automation profiles from Customer > Folders > Action > IT Automation Profile, it would be great to select the folder at time of creating the patch management profile, click Apply To, click on Folders tab then select Customer, then click on the Customer's respective checkbox of folders available to apply it to.
3 votes -
Onboarding Section
Add section to IT Automation profiles to have scripts that will only be ran once when onboarding / first agent check-in.
8 votes -
Automation every x hours
Allow automation every x hours rather than having to specify times of the day.
5 votes
- Don't see your idea?