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357 results found

  1. Add Description field that also displays on Patch Management and IT Automation list page, and the ability to Search on that description. At present we have to give our Automation Profiles very long names to help us determine what the job is for.

    2 votes

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  2. Ability to install one or more updates to multiple devices or groups (folders) at once

    4 votes

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  3. It would be great to have the option to run an automation profile on a specific agent computer on demand, the way we can scripts. I know we can setup automation profiles, assign customers or agents, then run them on everything they are assigned to. That works fine most of the time. Having the option to not just run scripts on demand for specific agents, but also automation profiles the same way would save us a lot of support time. Possibly even running an automation profile on an alert, the way we can assign scripts now.

    12 votes

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  4. The abilities to share scripts that have variables. Currently you are not able to share scripts to the library that have variables set in them.

    1 vote

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  5. There seems to be a issue with MS Store downloading and installing updates automatically. I have to remote access each users machine, open the Store, select Library, then Get Updates for the majority of the apps on the machine to receive their updates. I have followed all of Microsoft's how-to-guides on how to resolve this issue, but it still persists.

    I would like to see something in IT Automation or Agent function that includes scans for, validates, downloads, installs, and verifies installation for MS Store updates. It would be excellent if it could reference current CVEs during it's scan to…

    4 votes

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  6. The ability to see if a Windows or Mac computer/server is associated with IT Automation Profiles, and which ones.
    And posible to get IT Automation Profile via API.

    24 votes

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  7. Automation uses the devices source for the windows updates. Thus the agent will not install any windows update if the there is a WSUS configured but not reachable or out of service. It would be good to override this an download the updates online just as a user would optionally be able to.

    9 votes

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  8. Need to override setting on a device based and duplicate threshold profile

    2 votes

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  9. Ability to know when a technician has clicked on "Run Now" under activity log

    3 votes

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  10. Set up folders to categorize and group your automation & patching. E.g.: group profiles by customer, or group them by type (patching, scripting etc.).

    9 votes

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  11. add a field on script (and script library) where instructions and other notes could be added. this would be good to have as employees leave or new ones are brought on and they need to know why that script exists.

    4 votes

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  12. Automated or manuals snapshot prior running windows server update or deployment profiles

    6 votes

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  13. I can assign a threshold to all devices at once which is ok and all, but I would like to set a threshold profile to all customer profiles at once so that if a new PC is added to any client I don't have to push the application of the profile to devices to all again.

    My use case is that I am currently setting up new thresholds as if I were new to Atera to better match what we are currently doing. Then I will setup profiles for certain servers and such and apply them manually. Well I'd like…

    1 vote

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  14. The ability to mark a Patch or Update as suspected bad. If so many Atera users mark one as suspected bad then Atera automatically suspends the install for all other Atera users and when a patch or update is corrected, the suspension is lifted and automatically installed. The idea behind this is to slow down the spread of updates that cause system and application crashes.

    7 votes

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  15. set up waterfall inheritance model for IT Automation profile:
    Customer -> Folders -> Agents
    so the deepest can override settings of the above.

    Example:
    Profile 1 with OS updates applied to customer "A" has "deny manual updates" Profile 2 with OS updates applied to folders "Servers" of Customer "A" has "enable manual updates"

    this feature should allow profile 2 to overrule Profile 1 (at the moment they conflict) and there is no way to exclude folders from the policy

    6 votes

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  16. It would be really important to be able to filter devices by device type (eg. Servers, Workstations) when applying a Patch management profile. Now it simply impossible to create a profile that automatically(!) applies to different device types.

    Discussion on Reddit: https://www.reddit.com/r/atera/comments/tz4cih/it_automation_by_device_type/
    "IT automation by device type

    When applying automation profiles, there seems to be 3 selection options: Companies, individual agents, and folders.

    • The problem with adding a company is that it will apply the same profile to PCs and servers.

    • The problem with individual agents is that it is cumbersome and error prone when adding multiple agents.

    • The problem…

    3 votes

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  17. When having multiple software bundles, scripts, etc in a single IT Automation, it would be very helpful to be able to assign the order that the actions are performed.

    3 votes

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  18. Sometimes we do not wish to push out Office updates at the same time as Windows updates. It would handy to have a checkbox that allows you to either enable or disable ALL Office updates from an automation policy.

    4 votes

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  19. It would be nice for the automation profile to have the possibility to run it hourly ( or at custom intervals ( in min o r hours) ).
    Now if I want it to run hourly, I have to create 24 shedules daily, each for different hours

    6 votes

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  20. While it is great we can select specific patch management automation profiles from Customer > Folders > Action > IT Automation Profile, it would be great to select the folder at time of creating the patch management profile, click Apply To, click on Folders tab then select Customer, then click on the Customer's respective checkbox of folders available to apply it to.

    4 votes

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