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  1. On the device page there is a manage available patches button, but when going tin to folders this is not available.
    It would be very helpful to have this option under folders as well.

    3 votes

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  2. Ability to separate the "optional patches" from the rest of the patches, so it doesn't show that some devices still need to be patched.

    Optional updates are the updates that you don’t do unless there is an issue with the hardware. Atera scans for all missing patches. It is missing the optional updates but will consider it missing patches. For it to be considered as fully patches, it needs to have the optional. What ends up happening is that we fact in fact patches system but for the tech point of view, the tech would think they need to patch…

    5 votes

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  3. We have a customer with a large mobile workforce using laptops that are online for brief periods in a day. The current IT automation scheduling features requires that we specify hh:mm. The automation runs on schedule but fails to achieve much since most laptops may be offline at the specified time. Instead of creating additional schedules (for e.g. 8am, 9am, 10am, 11am, etc.) it would be good to set a range

    1 vote

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  4. How about having an option for large updates from MS and a caching server (local). Is there a way to cache large updates internally and point to this location?

    For example 22H2 is 127.5GB x 100 = 12.75 TB

    1 vote

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  5. Recent processes table records should be accessible from a separate menu item and records related to a specific device should be easily accessible from the device page.

    Recent process records should also be accessible via API
    The process records needs to be accesible by an ID and directly referenced via a URL so that the record for easy reference in emails, documentation and other systems.

    1 vote

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  6. When you click Admin then Patch Management & IT Automation
    On that list screen it would be awesome to see "Next Execution Time" as an option.

    Instead of having to click inside each one to see when it runs next.

    3 votes

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  7. Please implement the update retrieval via WSUS so that Atera can download the updates from the central server. This reduces the download traffic.

    5 votes

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  8. Ability to run a script after a software/bundle execution (goal : inject some custom settings or set software's defaults)

    1 vote

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  9. Harness the power of Atera's community to create a shared library of threshold profiles. Easily share threshold profiles you've created or clone a profile from the community and apply it to your customers' devices.

    167 votes

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  10. Want to duplicate some IT profiles and then just change a few elements - easier + faster to set up everything

    6 votes

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  11. I would like to have more granularity in the IT Automations patching. I would like to control patching to a greater degree with other stuff. Could choose to check for updates at 10 and then download at 12 and then apply them at 2 am.

    3 votes

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  12. For IT Automation Profiles, it would be nice under the 'assign to', to be able to choose not to assign an IT automation profile to devices that have software version X. Kind of being able to filter out (just like in the Advanced Filters in the Device tab) out installed software on a device.

    1 vote

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  13. Attach executable files to script:
    One big thing that is missing is the ability to attach executable files to scripts so that custom software can be installed. Similar to Kace, and I think NinjaRMM has similar functionality. I find the chocolatey feature to be of little use since it appears to use the public repo. Chocolatey doesn’t recommend using the public repo for production use.

    11 votes

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  14. End users should be allowed to delay there patches up to X amount of times before they are forced to reboot and install them.

    This should run off the agent and be configurable from the Admin Portal with messaging customizable.

    3 votes

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  15. We would like to receive notifications about server and system down through phone or SMS. Email notifications can be blocked by a spam filter or easily overlooked.

    8 votes

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  16. Hi, it would be very useful if we could define in the patch summary report the number of missing patches when a client is Up to date or not.
    Because in a larger network the report is nearly always Negative.

    2 votes

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  17. To be able to Patch A large number of customer devices and not just the 20 limit, Currently you need to split for example 300 devices out into groups of 20. If this is a limitation it would be good that the automation does this for you when setting up the profile just for the match automation

    7 votes

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  18. We would like to see a option to have scripts assigned to certain technicians so not everyone can see all cloned scripts. We are looking to add customer technicians which allows them only to access tickets/devices for that customer with will work ok, but there is no option for segmentation of scripts. This technicians would be able to see all clones used for other customers. Same goes for Thresholds/IT Automation.

    11 votes

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  19. During patching set devices into maintenance mode or similar in order that not all alerts are showing up all the time and filling up the ticket system

    86 votes

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  20. I would like to give users (even without administrative rights) the possibility to install software via a self service portal. And not only via Chocolatey, but also via script.

    26 votes

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