Ideas and Feedback

Ideas and Feedback

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  1. There is only a general IT autmation queue timeout "run on offline agetns" at the bottom of the IT Automation overview.

    It would be great if every IT automation profile would have it's own queue timeout setting to overrule the general setting.
    If not set the general setting can be honored.

    1 vote

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  2. Currently when software is installed via Chocolatey, there are no logs or records available from within the Atera Web UI

    If a software package install fails for example, we get an alert saying that something failed and to check the device log files, but in order to do that, we either need to remote on or use a remote command prompt / powershell prompt

    There should be an integrated way to view the log files from the Atera interface without having to go looking through the PC.

    4 votes

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  3. Currently, when in the Client->Device->Folders the filtered view doesn't show the checkboxes to select specific device, or all of them to run automation, scripts etc... We should basically see the same view as in the main Devices when filtered.
    I know we can create specific views by customer and filter by folders but I think we should be able to select the devices in the Customer Folders as well

    2 votes

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    1 comment  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Need to be capable to select order to run automation and scripts inside the automation.

    Was told now by ATERA support that there is no order or way to select this.

    For automation we need many times select the order for scripts
    script1
    script2
    and many times will help if we had some conditions (example if server run scriptA, it workstation run scriptB)

    more specific

    1) run a script with msiexec to remove any version of XYZ software
    2) run the last version of MSI file to install XYZ software

    1 vote

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  5. The ability to nominate a collection of critical services that the agent should automatically try to restart if they are ever stopped. Perhaps with a configurable number of retries before raising a critical alert.

    1 vote

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  6. Could it be possible to run a script against an API.

    We use a 3rd party helpdesk it will be good to use the helpdesk to call the API to run a sctipt. The 3rd party desk already grabs the machine details you see so we would like to run a script against it

    1 vote

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  7. Hi,

    First of all, thanks for what you guys do... runs my business, makes my life easier everyday.

    I know my suggestion probably sounds off but basically we have plenty of generic EXE installers that would be great to just have the script reference that installer file but have a different argument per. So as an example:

    If i want to setup a installed for Trendmicro for my client, i have to upload a 200MB generic MSI file, put in the arguments the info that assigns to a specific client, and then save. Then i have to REDO this for…

    2 votes

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  8. IT Automation, Adding Customer by Folder. I cannot apply per folder from the setup screen, without adding the Customer first and Save, which then adds ALL DEVICES to the Automation job. There should be an option on the Applied To > Folders tab that allows me to select a Customer, then the Folder all in one screen.

    1 vote

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  9. IT Automation, Add Customer field to setup screen. We have numerous jobs that are setup Per Customer.

    1 vote

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  10. IT Automation list page, add Scheduled/Not Scheduled to lists page.

    1 vote

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  11. Add the ability to toggle between Active and Inactive Patch Management jobs. And to SAVE that choice

    1 vote

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  12. Add Description field that also displays on Patch Management and IT Automation list page, and the ability to Search on that description. At present we have to give our Automation Profiles very long names to help us determine what the job is for.

    1 vote

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  13. Profile with WOL option to start all affected systems

    7 votes

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  14. Ticket Automation needs an action to "Send Email to All Technicians", which, obviously, will send the selected Email Template to All Technicians.

    Currently, we only have the Action "Send and Email", and we have to manually enter all email addresses. This becomes problematic when Technicians change if you forget to add the new tech to the rule or remove old tech.

    1 vote

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  15. It would be great to be able to:
    --> run scripts with users - other than SYSTEM or current user
    --> run scripts as credentials stored in the Atera Password-Manager

    4 votes

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  16. Block Windows 11 on all devices recorded in Atera

    4 votes

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  17. Is it possible that Atera also supports WINGET

    2 votes

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  18. It'd be extremely helpful if I could run a script or something on multiple hosts and then export the script output of all those recently ran scripts into a CSV to analyze in excel.

    1 vote

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  19. Attach executable files to script:
    One big thing that is missing is the ability to attach executable files to scripts so that custom software can be installed. Similar to Kace, and I think NinjaRMM has similar functionality. I find the chocolatey feature to be of little use since it appears to use the public repo. Chocolatey doesn’t recommend using the public repo for production use.

    1 vote

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  20. I would love to have the ability to exclude patches by release date. Microsoft has been notorious for releasing patches before they are ready. I'd like to have a profile that installs only patches that have been available for a week or two.

    2 votes

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