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363 results found

  1. Since Axcient is now supported by Atera, is there an idea in place to start allowing integrations with pre-existing Axcient accounts, instead of having to create a new account?

    1 vote

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  2. I support mainly macOS customers, and I pay for a Teamviewer license. I would like to be able to click on a device in Atera and access it with Teamviewer.

    4 votes

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  3. 16 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  4. with cybersecurity becoming a major role in the world of msp's have a integration of a seim platform that can bring all of the analytic data into one program would make it easier then we could potentially sort logs between customers and devices to pin point issues

    2 votes

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  5. Would like to be able to see the backup status from N-Able backup in my Atera Dashboard/agents. Being able to restore or trigger a manual backup would be amazing.

    11 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  6. For remote connection, we like ScreenConnect: we like the option to log on the computer, nice chat system, was not as friendly or easy to use when you are trying to talk to the client.

    2 votes

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  7. Currently, its possible to check the online status of Agents, TCP Devices, SNMP Devices, and HTTP Devices via an API Call, but for some reason Generic Devices do not have any indication of their online status.

    We just need an "Online" property on generic devices like all the other devices.

    5 votes

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  8. please integrate with Domotz network monitoring system for ticket automation.

    10 votes

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  9. Liongard has many 3rd party Integrations and can also integrates with a RMM to log tickets

    4 votes

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  10. 5 votes

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  11. AnyDesk for Pro plan

    2 votes

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  12. Avast Antivirus Integration

    12 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  13. Securepoint is an antivirus manufacturer from Germany. It is even certified by the Federal Office for Information Security in Germany for Top Secret information and networks.

    7 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  14. Please Provide some integration with Freshbooks. Currently we have to use a separate ticketing program (SherpaDesk) because it integrates with Freshbooks

    11 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  15. Integration into NetSuite ERP.

    6 votes

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  16. would be nice to be able to import tickets from Zendesk so I wont have to use Zendesk anymore. We have 4 years of tickets that I would like to be searchable in Atera

    9 votes

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  17. Api exists from inty, 365 and other inventories could populate into the client in Atera.

    1 vote

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  18. Implement ADD integration.

    Allow AAD users to be able to sign in to the Customer Support Portal, instead of having to create accounts for every user, and then assign them to the relevant company based on email address.

    6 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  19. Have Kaspersky AV linked with Atera

    8 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  20. Please support Weclap ERP as billing integration.
    https://www.weclapp.com/en/

    4 votes

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