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358 results found

  1. I support mainly macOS customers, and I pay for a Teamviewer license. I would like to be able to click on a device in Atera and access it with Teamviewer.

    4 votes

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  2. 16 votes

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  3. with cybersecurity becoming a major role in the world of msp's have a integration of a seim platform that can bring all of the analytic data into one program would make it easier then we could potentially sort logs between customers and devices to pin point issues

    2 votes

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  4. For remote connection, we like ScreenConnect: we like the option to log on the computer, nice chat system, was not as friendly or easy to use when you are trying to talk to the client.

    2 votes

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  5. Currently, its possible to check the online status of Agents, TCP Devices, SNMP Devices, and HTTP Devices via an API Call, but for some reason Generic Devices do not have any indication of their online status.

    We just need an "Online" property on generic devices like all the other devices.

    5 votes

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  6. please integrate with Domotz network monitoring system for ticket automation.

    10 votes

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  7. Liongard has many 3rd party Integrations and can also integrates with a RMM to log tickets

    4 votes

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  8. 5 votes

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  9. Please Provide some integration with Freshbooks. Currently we have to use a separate ticketing program (SherpaDesk) because it integrates with Freshbooks

    12 votes

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  10. AnyDesk for Pro plan

    2 votes

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  11. Avast Antivirus Integration

    12 votes

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  12. Securepoint is an antivirus manufacturer from Germany. It is even certified by the Federal Office for Information Security in Germany for Top Secret information and networks.

    7 votes

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  13. Integration into NetSuite ERP.

    6 votes

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  14. would be nice to be able to import tickets from Zendesk so I wont have to use Zendesk anymore. We have 4 years of tickets that I would like to be searchable in Atera

    9 votes

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  15. Api exists from inty, 365 and other inventories could populate into the client in Atera.

    1 vote

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  16. Implement ADD integration.

    Allow AAD users to be able to sign in to the Customer Support Portal, instead of having to create accounts for every user, and then assign them to the relevant company based on email address.

    6 votes

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  17. Have Kaspersky AV linked with Atera

    8 votes

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  18. Please support Weclap ERP as billing integration.
    https://www.weclapp.com/en/

    4 votes

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  19. When fetching Alerts via the Atera GET alerts API endpoint, allow us to specify a CustomerID - otherwise, we need to fetch ALL alerts and then filter at our end which is inefficient for both Atera and the consuming client :)

    Great API btw!

    Cheers,
    Ben

    7 votes

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  20. 6 votes

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