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354 results found

  1. Currently, its possible to check the online status of Agents, TCP Devices, SNMP Devices, and HTTP Devices via an API Call, but for some reason Generic Devices do not have any indication of their online status.

    We just need an "Online" property on generic devices like all the other devices.

    5 votes

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  2. please integrate with Domotz network monitoring system for ticket automation.

    10 votes

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  3. Liongard has many 3rd party Integrations and can also integrates with a RMM to log tickets

    4 votes

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  4. 5 votes

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  5. Please Provide some integration with Freshbooks. Currently we have to use a separate ticketing program (SherpaDesk) because it integrates with Freshbooks

    12 votes

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  6. AnyDesk for Pro plan

    2 votes

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  7. Avast Antivirus Integration

    12 votes

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  8. Securepoint is an antivirus manufacturer from Germany. It is even certified by the Federal Office for Information Security in Germany for Top Secret information and networks.

    7 votes

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  9. Integration into NetSuite ERP.

    6 votes

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  10. would be nice to be able to import tickets from Zendesk so I wont have to use Zendesk anymore. We have 4 years of tickets that I would like to be searchable in Atera

    9 votes

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  11. Api exists from inty, 365 and other inventories could populate into the client in Atera.

    1 vote

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  12. Implement ADD integration.

    Allow AAD users to be able to sign in to the Customer Support Portal, instead of having to create accounts for every user, and then assign them to the relevant company based on email address.

    6 votes

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  13. Have Kaspersky AV linked with Atera

    8 votes

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  14. Please support Weclap ERP as billing integration.
    https://www.weclapp.com/en/

    4 votes

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  15. When fetching Alerts via the Atera GET alerts API endpoint, allow us to specify a CustomerID - otherwise, we need to fetch ALL alerts and then filter at our end which is inefficient for both Atera and the consuming client :)

    Great API btw!

    Cheers,
    Ben

    7 votes

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  16. 6 votes

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  17. 3 votes

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  18. We've started using ScalePad. I know Atera integrates with them already, however, their Software monitoring doesn't currently work with Atera. They current integrate with ConnectWise, Datto, Kaseya, Ninja, N-able, Cisco, and Microsoft Endpoint Manager. I love using Atera and do not want to sign up for 1 license on another RMM to install it on everything just to use this feature. Thanks!

    7 votes

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  19. We would like to see LogMeIn integration for remote desktop support.

    5 votes

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  20. EaseUS ToDo Backup is a full featured lower cost alternative to many of the highly overpriced backup solutions. In use at many installations with a proven history most times exceeding performance of many high priced backup solutions.

    4 votes

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