354 results found

1. gdata

   Hi,

   We use G-Data Endpoint security.
   Atera show the G-Data, but not the Status of the virusscanner.
   Is it possible to integrate the status of it ?

   Best regards
   Jan Wynen

   7 votes

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2. Reckon accounts Integration

   Reckon accounts Integration

   1 vote

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3. Ability to remote silently

   Ability to remote silently on the customer's computer without disrupting their working

   9 votes

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4. Signal One Integration

   Signal One Integration

   1 vote

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5. splashtop message logs

   It would be good to be able to recover message history from splashtop remote help sessions. I have a billing dispute with a client where i need to show them the time spent on session as well as the chat history proving PEBKAC.

   21 votes

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6. Splashtop Business Integration

   Allow to integrate with Splashtop Business account. Much like with the current ConnectWise Control.

   16 votes

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7. sentinalone

   SentinalOne integration (With MSP Portal)

   4 votes

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8. DNSFilter Integration

   Hi, It would be interesting to add DNSFilter (https://dnsfilter.com) as an integration within Atera. Thank you.

   5 votes

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9. Mesh Agent for Remote Connections

   Mesh Agent is a more accessible Remote Software with better support options, and it is free to use.

   1 vote

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10. Anydesk universal download

    It would be nice to have a general AnyDesk download link to share on our website or with customers not having their device in Atera. something like sos.splashtop.com but for AnySesk.
    Likewise would be nice to have a quick connect option for AnyDesk in Atera, as we already have a valid license for it

    12 votes

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11. Unlinking Acronis

    Acronis integration can’t unlink. That is a a GDPR violation.

    3 votes

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12. Zomentum intergration

    We are currently using Zomentum as a CRM but would love for it to connect to Atera. Zomentum connects to Connectwise & Autotask

    3 votes

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13. Splashtop Hidden Remote Access

    When using SplashTop to remote connect to an end-user, the ability to remote in hidden would help when trying to track any activity that could break policies or for coaching.

    48 votes

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    3 comments  ·  3rd Party Integrations  ·  Delete…  ·  Admin →
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14. Sonicwall integration

    Integration of Sonicwall Products (Firewall, Remoteaccess and Antivirus)

    52 votes

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15. Use QuickBooks for Service Definitions

    I have all of my services configured in QuickBooks Online. When I setup a new contract I select one of the services that exist in QuickBooks. On the QuickBooks Online side of things, I have specified service descriptions that match what is listed on my client contract (the one the client signs, not Atera's concept of a contract). The problem is that when I generate an invoice from Atera and export that to QBO, the service description is overwritten and lists only the service name. So now I have 2 columns on the invoice that both have identical data and I have to manually edit each line item to restore the custom service descriptions. Please have Atera use the QBO service descriptions for invoices that are exported to QBO.

    I have all of my services configured in QuickBooks Online. When I setup a new contract I select one of the services that exist in QuickBooks. On the QuickBooks Online side of things, I have specified service descriptions that match what is listed on my client contract (the one the client signs, not Atera's concept of a contract). The problem is that when I generate an invoice from Atera and export that to QBO, the service description is overwritten and lists only the service name. So now I have 2 columns on the invoice that both have identical data and… more

    3 votes

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    1 comment  ·  3rd Party Integrations  ·  Delete…  ·  Admin →
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16. Hoodoo Integration for KBs

    Hoodoo Integration for KBs

    2 votes

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    0 comments  ·  3rd Party Integrations  ·  Delete…  ·  Admin →
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17. Crashplan/Code42

    Support for Crashplan and Code42 applications. Paying by the GB (Acronis) is ineffective for some clients and this would be a nice to have.

    5 votes

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18. Slack integration

    Ticket creation via slack similar to HALP.

    34 votes

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    2 comments  ·  3rd Party Integrations  ·  Delete…  ·  Admin →
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19. Narmada Integration

    Narmada Integration

    3 votes

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    0 comments  ·  3rd Party Integrations  ·  Delete…  ·  Admin →
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20. Directly Bill Customer for addon services

    Automated monthly billing directly to customer for addon services like Acronis.

    1 vote

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    0 comments  ·  3rd Party Integrations  ·  Edit…  ·  Delete…  ·  Admin →
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