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364 results found

  1. Pennylane accounting integration

    1 vote

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    • When we deploy Webroot - doesn't seem that Atera is saving the Webroot key that it has for the customer. one click and it would grab the correct key for that customer.
    5 votes

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  2. Integration to Add Contacts from Atera to 365 Tenant

    5 votes

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  3. An integration with Snipe-IT asset management software would be awesome.
    Please create an add-on for Atera or do some kind of integration with Snipe-IT at least do an inventory sync module.

    Snipe-IT is open source:
    https://snipeitapp.com/product/open-source
    Even if Atera could see potential in the idea and have the developer capacity you guys can create a fork of it and integrate it.

    67 votes

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  4. Hi,

    We use G-Data Endpoint security.
    Atera show the G-Data, but not the Status of the virusscanner.
    Is it possible to integrate the status of it ?

    Best regards
    Jan Wynen

    7 votes

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  5. Accounting integration with Sage

    14 votes

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  6. Please create some webhooks that can get triggered when an threshold is tripped or when a ticket is created, etc... (think about sending alerts to Teams Channels, or Slack Channels depending on client etc). This is a huge issue for us, keeping up on the tickets coming in as the interface to manage is kind of clunky, and the overall web notifications of tickets its insufficient. Email templates are limited for customization and mobile app rarely functions.

    64 votes

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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  7. Reckon accounts Integration

    1 vote

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  8. FreshService IT - to have IT service management where you can just pull in all the info. Would be great to have that integration.

    3 votes

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  9. Ability to remote silently on the customer's computer without disrupting their working

    9 votes

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  10. Signal One Integration

    1 vote

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  11. It would be good to be able to recover message history from splashtop remote help sessions. I have a billing dispute with a client where i need to show them the time spent on session as well as the chat history proving PEBKAC.

    21 votes

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  12. Allow to integrate with Splashtop Business account. Much like with the current ConnectWise Control.

    16 votes

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  13. SentinalOne integration (With MSP Portal)

    4 votes

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  14. Hi, It would be interesting to add DNSFilter (https://dnsfilter.com) as an integration within Atera. Thank you.

    5 votes

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  15. Mesh Agent is a more accessible Remote Software with better support options, and it is free to use.

    1 vote

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  16. It would be nice to have a general AnyDesk download link to share on our website or with customers not having their device in Atera. something like sos.splashtop.com but for AnySesk.
    Likewise would be nice to have a quick connect option for AnyDesk in Atera, as we already have a valid license for it

    12 votes

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  17. Integration with MSP360 backup. We use is all the time and is very flexible for storage. It's not a big deal, but would be convenient to view on a single pane of glass.

    18 votes

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  18. Acronis integration can’t unlink. That is a a GDPR violation.

    3 votes

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  19. I have all of my services configured in QuickBooks Online. When I setup a new contract I select one of the services that exist in QuickBooks. On the QuickBooks Online side of things, I have specified service descriptions that match what is listed on my client contract (the one the client signs, not Atera's concept of a contract). The problem is that when I generate an invoice from Atera and export that to QBO, the service description is overwritten and lists only the service name. So now I have 2 columns on the invoice that both have identical data and…

    3 votes

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