365 results found

1. I am not sure if you have viewed Syncro rmm services for MSPs but they have several billing enhancements that would be very useful if added

   I am not sure if you have viewed Syncro rmm services for MSPs but they have several billing enhancements that would be very useful if added. One of those enhancements includes credit card payment integration with companies such as Stripe and Paypal. They allow you to post links in both the email invoice and on your website for your payment portal for the customer. Their invoice portal also shows when an invoice is overdue etc. They even have a timeclock feature that is added to keep track of your and your teams individual time working. They also have a service that will auto send out campaigns/notifications to clients regarding updates/services/end of life for products etc.

   I am not sure if you have viewed Syncro rmm services for MSPs but they have several billing enhancements that would be very useful if added. One of those enhancements includes credit card payment integration with companies such as Stripe and Paypal. They allow you to post links in both the email invoice and on your website for your payment portal for the customer. Their invoice portal also shows when an invoice is overdue etc. They even have a timeclock feature that is added to keep track of your and your teams individual time working. They also have a service… more

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2. OntheClock Timecard Integration

   Consider an integration for ticket times with www.ontheclock.com

   This request is similar to the request for QuickBooks time already under consideration

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3. Have more options from the integration inside atera. Dahboard, etc

   Have more options from the integration inside atera. Dahboard, etc

   7 votes

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4. Add Microsoft Defender integration

   Some clients are simply using the built in Windows Anti-virus "Defender". Seems to me that should be better integrated into the Atera echosystem.

   347 votes

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5. Connect to computer that we are not monitoring

   sometime i have employees working from home and need to connect to their home computer to help them but i do not have the Atera client installed. it would be helpful to be able to send them a link to use to get connected to them.

   35 votes

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6. Calendar (Calendly) Scheduler

   The service allows customers to easily schedule appointments with our technicians for either an in-person visit or remote repair. Similar to Calendly.com, customers can choose from the available free times in our technician's calendar to set up a convenient appointment. Once the customer selects a time, both parties will receive a calendar invite to confirm the appointment. This process ensures a smooth and efficient scheduling experience for our customers.

   8 votes

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7. On-Call System Integration

   Please come out with an integration into on-call systems such as Pager Duty and Ops Genie.

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8. CyberDrain Improved Partner Portal

   Integrate with CyberDrain improved partner portal for 365 management, monitoring and billing

   https://cipp.app/

   9 votes

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9. Malwarebytes features

   Hi everybody,

   I would like to know if you are planning to include in the Malwarebytes offer these two features:

   AppBlock
   Mobile Security

   Cordiali saluti / Best Regards

   5 votes

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10. Watch guard Integration

    Watch guard Integration

    8 votes

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11. RemotePC

    Would be great to have a direct connection with iDrive's Helpdesk RemotePC. Would be a simple integration and provide an acceptable / affordable alternative remote connection method as SplashTop has its issues and so does AnyDesk.

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12. Ticketing

    Freshdesk Integration or features like that

    2 votes

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13. Integration with Miradore MDM

    It would be great to manage MDM device through Atera using Miradore.

    6 votes

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14. Pasword Management Solution

    I would like to see you recommend a Password Management solution in your app center that can manage client login passwords and integrate with their onsite AD, etc.

    31 votes

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15. Integration with ClickUP

    Integration with ClickUP

    2 votes

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16. Integration of Innovaphone myApps telephonie.

    Integration of Innovaphone myApps telephonie.

    2 votes

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17. Integration with Direct messages systems

    How do you (and your techs) communicate with your customers? Would you like to see any communication integrations added to Atera?

    840 votes

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18. intel amt

    Allow for device management via Intel AMT to allow remote control of device pre-boot.

    9 votes

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19. Proofpoint integration

    Proofpoint integration

    4 votes

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20. usecure

    usecure.io integration https://www.usecure.io/

    2 votes

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