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328 results found

  1. Integration to Add Contacts from Atera to 365 Tenant

    4 votes

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  2. Please create some webhooks that can get triggered when an threshold is tripped or when a ticket is created, etc... (think about sending alerts to Teams Channels, or Slack Channels depending on client etc). This is a huge issue for us, keeping up on the tickets coming in as the interface to manage is kind of clunky, and the overall web notifications of tickets its insufficient. Email templates are limited for customization and mobile app rarely functions.

    54 votes

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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  3. Mesh Agent is a more accessible Remote Software with better support options, and it is free to use.

    1 vote

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  4. It would be nice to have a general AnyDesk download link to share on our website or with customers not having their device in Atera. something like sos.splashtop.com but for AnySesk.
    Likewise would be nice to have a quick connect option for AnyDesk in Atera, as we already have a valid license for it

    12 votes

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  5. 48 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  6. Acronis integration can’t unlink. That is a a GDPR violation.

    3 votes

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  7. Integration with MSP360 backup. We use is all the time and is very flexible for storage. It's not a big deal, but would be convenient to view on a single pane of glass.

    17 votes

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  8. I have all of my services configured in QuickBooks Online. When I setup a new contract I select one of the services that exist in QuickBooks. On the QuickBooks Online side of things, I have specified service descriptions that match what is listed on my client contract (the one the client signs, not Atera's concept of a contract). The problem is that when I generate an invoice from Atera and export that to QBO, the service description is overwritten and lists only the service name. So now I have 2 columns on the invoice that both have identical data and…

    3 votes

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  9. Support for Crashplan and Code42 applications. Paying by the GB (Acronis) is ineffective for some clients and this would be a nice to have.

    5 votes

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  10. Integration of Draw.io in customer records.

    https://app.diagrams.net/

    1 vote

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  11. for backup

    1 vote

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  12. Narmada Integration

    3 votes

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  13. Integration of Sonicwall Products (Firewall, Remoteaccess and Antivirus)

    48 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  14. Automated monthly billing directly to customer for addon services like Acronis.

    1 vote

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  15. Hi, It would be interesting to add DNSFilter (https://dnsfilter.com) as an integration within Atera. Thank you.

    4 votes

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  16. Back ups should be included in Atera.

    6 votes

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  17. Since Atera has partnered with Axcient for the computer backups with X360Recover, also adding their X360Cloud backup for M365 data would be very helpful. Is this something considered?

    4 votes

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  18. Allow to integrate with Splashtop Business account. Much like with the current ConnectWise Control.

    11 votes

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  19. An integration with Snipe-IT asset management software would be awesome.
    Please create an add-on for Atera or do some kind of integration with Snipe-IT at least do an inventory sync module.

    Snipe-IT is open source:
    https://snipeitapp.com/product/open-source
    Even if Atera could see potential in the idea and have the developer capacity you guys can create a fork of it and integrate it.

    44 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  20. Wooxoo Backup solution

    1 vote

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