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401 results found

  1. Ability to sort devices by online or offline status with in client devices tab/folder.

    5 votes

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    0 comments  ·  Devices  ·  Admin →
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  2. A button to suspend bitlocker, we often need to reboot machines but if bitlocker is on we get locked out if nobody is watching the machine

    5 votes

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  3. Custom assets alert for when it is expiring

    1 vote

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  4. It would be beneficial for your RMM software to have a feature that allows sorting by Reboot required. This would enable the system to organize devices by the need to restart them. By doing so, you can prioritize actions based on which devices require immediate attention, thereby enhancing your overall efficiency.

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  5. Ability to filter devices by device added date.

    Thank you.

    4 votes

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  6. Ability to see who were the past users on the device

    4 votes

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  7. For Example: A customer has a device with a S.M.A.R.T problem and want to change it in a few weeks. So it would be nice, to add a note at the top, so other technicians are informed quickly.

    3 votes

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  8. Use other devices as a proxy: Datto allows you to use a device as a proxy. I can then go on my computer and see their printers. Silently fix things.

    1 vote

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  9. Utility for cleaning Windows Temp files should be added in device options.

    3 votes

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  10. For device management, we need the option to create subfolders in the main folders.

    It will help to manage devices based on office locations.

    7 votes

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  11. Search for folder under the devices view

    1 vote

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  12. Add the Filter "Battery" yes or no, to show only notebooks in the device overview.

    4 votes

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  13. SNMP templates that Atera offers. It is very slow to send it for all the OIDs.

    1 vote

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  14. Perform remote desktop support if the Technician's operating system is Linux

    144 votes

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    11 comments  ·  Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  15. Availability column (in both Customers and Devices) should indicate how long a device has been offline. Lose the red or green bullet replace with red/green duration.

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  16. Add Device Folder as Column that allows to sort/group under Customer\Devices
    Also allow to sort/group online/offline status

    4 votes

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  17. It would significantly help customers if the system was able to print Asset Tag Labels, including a QR code that if scanned it opens a new ticket for that asset, under the associated user.

    136 votes

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    6 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  18. Ability to kick off someone from their remote connection

    3 votes

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    0 comments  ·  Devices  ·  Admin →
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  19. It would be nice if we could have a custom editable field, named i.e. "Machine description" in each device in order to identify them quickly. This field can be placed in the the Devices window next or below of the Device Name. furthermore, it would be useful to give us the ability to sort the devices by the "Machine description"

    6 votes

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  20. Show device count for each customer on the mobile app, such information shall be available at your fingertips.

    2 votes

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