368 results found
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Ability to access devices without remoting into it
Ability to access devices on the network their web gui, without having to log into a machine. Being able to pass httpp and access the log-in, without having to log into the device in the network. Other RMMs do have that capability. Web interface that we can log into. Pass through one of the devices on the network and just pull up back-end web interface where we can log in without disturbing the customer.
2 votes -
Utility for cleaning Windows Temp files
Utility for cleaning Windows Temp files should be added in device options.
4 votes -
See past users on device
Ability to see who were the past users on the device
5 votes -
Device Health Check in API
You guys should include the ability to pull a devices health from the API that you provide
2 votes -
Ping Probe: Detecting Network / Internet Stability
In today's interconnected world, a stable and reliable internet connection is crucial for both personal and professional activities. However, there are times when our internet connection experiences issues, causing frustration and hindering our productivity. In such situations, one effective method to identify and troubleshoot problems is by initiating a continuous ping test. This text will outline the advantages of performing a continuous ping to investigate internet connection issues.
1 vote -
Type casting for OID values
It should be possible to display and monitor values which are reported by devices e.g. as HEX formattd values. Ability to automatically cast them to e.g. integers would create better ability to monitor and compare them
1 vote -
API Function to assing SNMP-Templates
It should be possible to not only create devices via the API, but also assing existing SMMP templates. Either as optional parameter in create function or as standalone API function
1 vote -
Chrome Device Screen View
Ability to just see the chrome device user's screen, so we can help them navigate the device.
4 votes -
Need to create subfolders in main folders
For device management, we need the option to create subfolders in the main folders.
It will help to manage devices based on office locations.
8 votes -
sort devices by online or offline in client
Ability to sort devices by online or offline status with in client devices tab/folder.
5 votes -
Ability to filter devices by device added.
Ability to filter devices by device added date.
Thank you.
4 votes -
Highlight note at top of the device page
For Example: A customer has a device with a S.M.A.R.T problem and want to change it in a few weeks. So it would be nice, to add a note at the top, so other technicians are informed quickly.
3 votes -
Use devices as a Proxy
Use other devices as a proxy: Datto allows you to use a device as a proxy. I can then go on my computer and see their printers. Silently fix things.
1 vote -
Remote Support from Linux
Perform remote desktop support if the Technician's operating system is Linux
149 votes -
Search for folder under the devices view
Search for folder under the devices view
1 vote -
battery
Add the Filter "Battery" yes or no, to show only notebooks in the device overview.
4 votes -
Availability column should indicate how long offline
Availability column (in both Customers and Devices) should indicate how long a device has been offline. Lose the red or green bullet replace with red/green duration.
1 vote -
Device Folder as column that allows to sort under customer\Devices
Add Device Folder as Column that allows to sort/group under Customer\Devices
Also allow to sort/group online/offline status4 votes -
Ability to end someone's remote connection
Ability to kick off someone from their remote connection
3 votes -
Machine description
It would be nice if we could have a custom editable field, named i.e. "Machine description" in each device in order to identify them quickly. This field can be placed in the the Devices window next or below of the Device Name. furthermore, it would be useful to give us the ability to sort the devices by the "Machine description"
6 votes
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