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  1. Can we get the device descriptions to show in the device list? We have the device names as their inventory numbers (for example, ISD001001, ISD001002, etc), which tells us nothing about what device it is. However, we do put in descriptions on each Windows device so we know whose it is, phone extension, etc. It would be really help to have the descriptions show in the device list as well so instead of having to guess which one and then click it and be wrong for hundreds of devices, a quick glance would tell us which one is which.

    2 votes

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  2. Add, set and edit Printers on Clients...

    146 votes

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    4 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    • Log files: devices that maintain a CIS logs (firewall etc), to have that in a central utility. Meant for troubleshooting. Not just security. We are looking at products and we are leaning towards a product of Solar winds called paper trail. Type of service that many IT are leaning towards.
    1 vote

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  3. Atera to have its own Database of OIDs

    3 votes

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  4. Ability to search a device based on a specific model. This is not possible in the advanced search on the Device tab

    3 votes

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  5. Want to be able to add a computer to more than one folders

    2 votes

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  6. Export a list of retired devices

    2 votes

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  7. Provide a way to automatically log into a Windows device (using creds saved for that device / customer /overall, as stored in the Password feature). For example, feed those creds to Splashtop automatically.

    2 votes

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  8. Hello,
    currently removing site deletes all agents assigned to it, we should have an option to move them to temporary group right before deleting them.

    3 votes

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  9. Custom assets alert for when it is expiring

    2 votes

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  10. Batch import SNMP (and HTTP, etc.) devices via a .CSV

    This is a feature that should be standard of all RMM providers.

    3 votes

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  11. Hello! I'd love to see a feature where in the search bar on the Devices page I could do a search for multiple devices using a delimiter of some sort to separate the names.
    Example: TJONES;MSTEVENS;PC1-001
    and only those devices show up in the search. Much quicker than dealing with filters.
    Thanks for all your excellent work!

    1 vote

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  12. Add a new tab on the left "Inventory" be able to have a list of hardware and associate them with a PC or client with custom fields like date price warranty ..., for example, I got 10 PC's i7 8gen 500$ each from Jan 1st 2023 , I click on one of them and add it to a client folder or SSD or monitor...

    2 votes

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  13. Would like to be able to push a file to a device (or group of devices) the same way you can run a script. Upload the file, and specify where it should land on the devices locally. Rather than having to upload a script to download the file and pushing the script.
    The file transfer module at the device level I find is fairly unreliable for larger files, so if the above feature is added, if should do some type of file parting to make it is able to continue if the connection is dropped or is weak etc.

    8 votes

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  14. Monitoring Agent - Bulk Change

    I need the option to do a bulk migration of devices to a different monitoring agent. I don't know why this is automatically chosen instead of being monitored by the original search agent in Network Discovery. It's very non-intuitive. When I go to delete a monitoring agent it says move all monitored agents. I have to click EACH AND EVERY device that is being monitored by this agent. It's painfully time consuming. I would also be better for the selected monitoring agent to be a server rather than some random PC that goes offline or…

    1 vote

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  15. SNMP: Ability to send commands in atera. I want to see the status of the doors, the system and many more stuff.

    1 vote

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  16. I have several large clients that stream real time video to events like Black Hat 2023 in Las Vegas. If you are unfamiliar with the event it has a virtual booth day on the last half of the ticket.

    I have clients in remote location that will stream thier presentation directly to the company booth. They use software encoders to push the video to the booth server.

    They run in to problems like Task Manager popping up while broadcasting. This wrecks the stream and they look embarrasing to thier clients. This has happened hundreds of times.

    I manage thier packet…

    1 vote

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  17. With more users working remote, it would be nice to be able to lock a laptop so it cannot be used from the dash. Similar with what you can do with iPhones if it is lost or stolen. Once locked, we should be able to enter a password or remove lock from device dashboard.

    3 votes

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  18. The new feature that shows that devices have a "reboot required" is good, but has some issues as implemented. Actually, it shows that a reboot is required reading a lot of registry entries, which are not critical. Only a few registry entries show when a reboot is really necessary. On the actual "Devices" view, we keep restarting our computers and they never get out of the "reboot required" status. When I check, some very old and unnecessary entries are still shown in the registry that cause this behavior.

    25 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  19. Open up system console and run on user contact: We used to have it in Managed Engine, you can open up the system console, you have a way of seeing it under the use contact. That would be useful something that need to run on a user contact (command, to clear credentials).

    1 vote

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