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401 results found

  1. The startup type is missing from the service manager - please add it and allow us to edit it.

    11 votes

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    0 comments  ·  Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  2. The possibility to automatically move agents from unassigned to a specified folder by part of the device name should be added.

    For example:
    If agent name contains "PC" move automatically to folder "Computers"
    If agent name contains "Server" move autmoatically to folder "Servers"

    This would take a lot of hassle out of getting agents in the right place just so they can get the right automation profiles.

    1 vote

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  3. Where Pagination is applicable, can we add the ability to change the default view of 10, 25, 50, etc?

    Ability to be able to save our preference in Settings.

    Add Pagination and quick filter box to Devices Tab.

    4 votes

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  4. We monitor a couple hundred SNMP devices and websites and sometimes it alerts that a device is down but we can still reach it anyway.
    Therefore, we would like to be able to adjust the timeout for monitoring these devices (e.g. check SNMP device every 5min or something)

    4 votes

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  5. Media Type is already included in Reports/Audits etc which is fantastic.

    What would be nice is to filter devices by Media Type (eg HDD's) so that that a Automation profile (say checkdisk/defrag) can be applied to just the HDD devices.

    5 votes

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    1 comment  ·  Devices  ·  Admin →
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  6. Automatically move a device to another folder when it is offline for a set period of time?

    3 votes

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  7. 1 vote

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  8. 6 votes

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  9. It would be nice to have the ability to see transfer rate and percentage completed of a file transfer, as well as the option to cancel the transfer.

    8 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  10. Add a notes section under devices.

    4 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  11. If another tech is already connected to an agent, it would be great if it displayed who is accessing that agent in real-time

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  12. 1 vote

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  13. The preset threshold for failed log in attempts is currently 3, we are unable to alter this to a higher number. Even Microsoft is currently 5 before they do a lockout. Can we get the option to alter the preset number to something higher either say a preset options to select from a list or a number entry option for the system? Currently when attempted to alter the border just goes gray and does nothing.

    8 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  14. Show Open/Pending Tickets indicator on each device with hover bubble listing ticket number and hyperlink to ticket.

    4 votes

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  15. Be notified when a server (or device) has not been restarted for a certain amount of days

    3 votes

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  16. Under each company, my "Favorites" list should not be the same as other Atera users Favorites list. In some cases, certain roles don't have or shouldn't have access to the same machines even, so our Favorites list should not be the same.

    8 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  17. Would like the ability to have Atera alert of agents offline as a threshold with levels of Information, Warning, Critical, Crisis. This would really help us out.

    5 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  18. It would be great to be able to extend the no reply ping period. I have some devices that do a reboot every week, this reboot should take longer than the default in Atera between 2 ping checks. it suddenly generates false alarms, and it is therefore time-consuming!

    2 votes

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  19. Currently SNMP devices have a number of default monitors that are no9t shown on the interface.
    These need to be removed, or have the option of not using them.
    The ability to granularly add OIDs negates the need for them. I understand that some people may desire the defaults, so how about the option to not use them.

    I just went through the operation of creating MANY SNMP devices and templates, only to find that even on the devices I intentionally did NOT add monitored OIDs (Informational only) only to find that ALL of the devices need to be re-added…

    2 votes

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  20. It would be nice to be able to create friendly names for devices. That way we can search for people by name in the search bar. Say a client has like 300 devices. It'd be nice to make the PC name - HomePC101 and give it a friendly name such as like Matt Fox Home PC. Then we can just search "Matt Fox" in the search bar and pull up the device very quickly.

    5 votes

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