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Ideas and Feedback

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407 results found

  1. Currently it takes hours for software information to update automatically.
    It would be great if there was a button to manually update the software information in a Device list. This would also apply to software reporting data.

    11 votes

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    1 comment  ·  Devices  ·  Admin →
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  2. When you need to setup many generic devices for monitoring, you should be able to upload a .csv with the required details for each device, which then populates the chosen customer's device portal.

    1 vote

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  3. Restore lost data from Atera

    1 vote

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  4. Ability to locate a device.
    If we lose a computer would be nice if we could locate it.

    1 vote

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  5. Apply on or more specific windows updates manually (not through an automization profile) on multiple clients at one (in example for the whole folder/group). The report functionality (https://support.atera.com/hc/en-us/articles/115005734647-Patch-Search-Deploy-Report) is not sufficient

    2 votes

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  6. When creating folders in the devices tab, I would like to see the updates for the client PCs in this folder/group. Currently it is necessary to open every client PC of a folder manually to manage the updates

    2 votes

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  7. Execute a custom script and the output generated should be used to generate thresholds and performance monitoring.

    4 votes

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    1 comment  ·  Devices  ·  Admin →
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  8. We need a way to be able to bulk enable/disable monitoring for devices - currently you have to go into an individual device and enable/disable.

    3 votes

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  9. Should be amazing the option to edit the monitored OIDs, change the values and organice the OIDs by my own criteria

    7 votes

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    1 comment  ·  Devices  ·  Admin →
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  10. Employee Monitoring. Report how long the computer is used and which programs. Report for employers when employees work from home. My customer wants this report from me.

    5 votes

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    1 comment  ·  Devices  ·  Admin →
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  11. Seen in the light of Kaseya hack.
    it could be a good idea, if we could password protect our devices.
    So before we could do anything on the devices management by Atera, it will need a password.

    The password should be located on the devices it self, so the password should goes from the front-end to back-end, and pass it to the device.

    11 votes

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  12. Ifdevices are stolen, I want to wipe out the data with the Atera agent or through the Atera console.

    2 votes

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  13. The startup type is missing from the service manager - please add it and allow us to edit it.

    11 votes

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  14. Would like the ability to have Atera alert of agents offline as a threshold with levels of Information, Warning, Critical, Crisis. This would really help us out.

    6 votes

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    1 comment  ·  Devices  ·  Admin →
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  15. The possibility to automatically move agents from unassigned to a specified folder by part of the device name should be added.

    For example:
    If agent name contains "PC" move automatically to folder "Computers"
    If agent name contains "Server" move autmoatically to folder "Servers"

    This would take a lot of hassle out of getting agents in the right place just so they can get the right automation profiles.

    1 vote

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  16. Where Pagination is applicable, can we add the ability to change the default view of 10, 25, 50, etc?

    Ability to be able to save our preference in Settings.

    Add Pagination and quick filter box to Devices Tab.

    4 votes

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  17. We monitor a couple hundred SNMP devices and websites and sometimes it alerts that a device is down but we can still reach it anyway.
    Therefore, we would like to be able to adjust the timeout for monitoring these devices (e.g. check SNMP device every 5min or something)

    4 votes

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  18. Media Type is already included in Reports/Audits etc which is fantastic.

    What would be nice is to filter devices by Media Type (eg HDD's) so that that a Automation profile (say checkdisk/defrag) can be applied to just the HDD devices.

    5 votes

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  19. Automatically move a device to another folder when it is offline for a set period of time?

    3 votes

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  20. 1 vote

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