The new ticket page is a horrid mess, the old page had its little issues as I reported many times but the new one is just hot garbage and is the proverbial straw on the camels back that has now trigger me looking to replace Atera.
Please don't force this new style page on us.
And lets not get started on the AI hotness you seem to think we need.

In terms of issues on the new page.

The whole ticket writing is a mess.

-Formatting tools floating.- fixed but still not as good as the old page.
AI crud. Feels like this is being forced upon us.
-Nothing is framed. e.g. tools and sections just splatted onto a white page.- fixed with drop shadows but still feels messy.
So much wasted padding space.
Looks like it was designed by a child.
No classic UI queues.