Form temapltes ticket automation rules
Add the option in the ticket automation rules to auto assign a ticket template to New Ticket created.
2
votes
Russell Langford
shared this idea
Hey,
Happy to let you know you can now create ticket automation rules with conditions and actions based on Form templates.
Feel free to read more about Atera's ticket automation rules here: https://support.atera.com/hc/en-us/articles/360018434920-Ticket-automation-rules
We hope you enjoy this new improvement and thank you for suggesting it!
Yakov