Settings and activity

20 results found

1. Windows 11 Automatically Restarting after Upgrade Push

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Russell Langford shared this idea  ·  Aug 27, 2024

2. Bulk Remove Automation Profile from Agents

   57 votes

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   8 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Russell Langford supported this idea  ·  Jul 12, 2024

3. Apply IT automation profiles to a group of specific devices

   31 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Russell Langford supported this idea  ·  Jul 12, 2024

4. Ticket Templates and The Service Portal

   5 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Russell Langford supported this idea  ·  May 7, 2024

5. New Added Device Report

   14 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Russell Langford supported this idea  ·  Apr 4, 2024

6. Multiple threshold profiles on device

   129 votes

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   15 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Russell Langford supported this idea  ·  Apr 4, 2024

7. Device columns

   81 votes

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   6 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Russell Langford supported this idea  ·  Apr 4, 2024

8. Warranty Status on Devices

   105 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Russell Langford supported this idea  ·  Apr 4, 2024

9. Devices Tab

   100 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Russell Langford supported this idea  ·  Apr 4, 2024

10. Show Idle Devices

    53 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Russell Langford supported this idea  ·  Apr 4, 2024

11. Display entire ticket conversation in email template

    47 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Russell Langford supported this idea  ·  Apr 1, 2024

12. Assign default values to form templates

    20 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Russell Langford supported this idea  ·  Apr 1, 2024

13. Email technician when they have been @ tagged on an internal note of a ticket

    321 votes

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    8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Russell Langford supported this idea  ·  Apr 1, 2024

14. Change management

    160 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Russell Langford supported this idea  ·  Apr 1, 2024

15. Edit To field

    3 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Russell Langford commented  ·  Mar 14, 2024  ·  Edit…  ·  Delete…

    This is would be a nice change as sometimes tickets need to be sent off to other users to verify some information and the primary requestor does not need to be included. If we go outside of the ticketing system to request this then we lose that information on the ticket without creating a internal note.

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    Russell Langford supported this idea  ·  Mar 14, 2024

16. Need a report to tell me which devices for a customer are eligable for Windows 11

    404 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Russell Langford supported this idea  ·  Mar 12, 2024

17. Atera Dark Mode

    1,753 votes

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    106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Russell Langford supported this idea  ·  Mar 12, 2024

18. Add a report to find duplicate machines based on serial number or Mac address

    29 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Russell Langford supported this idea  ·  Oct 23, 2023

19. Create a hyperlink under Hardware section for Devices for the serial number

    3 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Russell Langford shared this idea  ·  Oct 23, 2023

20. MS Office Updates

    767 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Russell Langford supported this idea  ·  Oct 23, 2023