Settings and activity

20 results found

1. Windows 11 Automatically Restarting after Upgrade Push

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Russell Langford shared this idea  ·  Aug 27, 2024

2. Bulk Remove Automation Profile from Agents

   57 votes

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   8 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Russell Langford supported this idea  ·  Jul 12, 2024

3. Apply IT automation profiles to a group of specific devices

   32 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Russell Langford supported this idea  ·  Jul 12, 2024

4. Ticket Templates and The Service Portal

   5 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Russell Langford supported this idea  ·  May 7, 2024

5. New Added Device Report

   14 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Russell Langford supported this idea  ·  Apr 4, 2024

6. Multiple threshold profiles on device

   130 votes

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   15 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Russell Langford supported this idea  ·  Apr 4, 2024

7. Device columns

   84 votes

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   8 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Russell Langford supported this idea  ·  Apr 4, 2024

8. Warranty Status on Devices

   107 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Russell Langford supported this idea  ·  Apr 4, 2024

9. Devices Tab

   102 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Russell Langford supported this idea  ·  Apr 4, 2024

10. Show Idle Devices

    54 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Russell Langford supported this idea  ·  Apr 4, 2024

11. Display entire ticket conversation in email template

    47 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Russell Langford supported this idea  ·  Apr 1, 2024

12. Assign default values to form templates

    20 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Russell Langford supported this idea  ·  Apr 1, 2024

13. Email technician when they have been @ tagged on an internal note of a ticket

    326 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Russell Langford supported this idea  ·  Apr 1, 2024

14. Change management

    161 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Russell Langford supported this idea  ·  Apr 1, 2024

15. Edit To field

    3 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Russell Langford commented  ·  Mar 14, 2024  ·  Edit…  ·  Delete…

    This is would be a nice change as sometimes tickets need to be sent off to other users to verify some information and the primary requestor does not need to be included. If we go outside of the ticketing system to request this then we lose that information on the ticket without creating a internal note.

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    Russell Langford supported this idea  ·  Mar 14, 2024

16. Need a report to tell me which devices for a customer are eligable for Windows 11

    407 votes

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    12 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Russell Langford supported this idea  ·  Mar 12, 2024

17. Dark Mode

    1,885 votes

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    117 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

18. Add a report to find duplicate machines based on serial number or Mac address

    29 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Russell Langford supported this idea  ·  Oct 23, 2023

19. Create a hyperlink under Hardware section for Devices for the serial number

    3 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Russell Langford shared this idea  ·  Oct 23, 2023

20. MS Office Updates

    774 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Russell Langford supported this idea  ·  Oct 23, 2023